Administrative Assistant - Cityplace Dental Group

hellodent; Winnipeg; Hybrid; CAD 32,000 - 42,000; Full time

Benefits offered by this job

RRSP matching

Competitive compensation

EFAP for employees

Job summary

Cityplace Dental Group in downtown Winnipeg seeks an Administrative Assistant to join our reception team. You will greet patients, manage schedules, and maintain patient records, ensuring a smooth front-desk operation.

We value 1+ year of administrative experience, a clinical background, and familiarity with dental software. This on-site role offers stable hours, a supportive team, and opportunities for career growth within a modern practice.

Qualifications

• Minimum 1 year of administration experience.
• Clinical background and dental software experience considered an asset.

Responsibilities

• Greet and assist patients on arrival to create a positive first impression.
• Optimize the appointment schedule to maximize daily capacity with minimal gaps.
• Effectively manage recall system and maintain patient database.
• Handle patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and other patient correspondence; file all patient records and charts.

Skills

Administration

Customer service

Tools

Dental software

Job description

Get To Know Us:

Discover the premier dental destination in downtown Winnipeg at Cityplace Dental Group, where Drs. Murad Zaman, Sunny Virdi, and Todd Honcharik provide exceptional and convenient dental care. With over 30 years of dedicated service to downtown Winnipeg, our clinic is committed to conservative yet effective procedures to ensure optimal treatment outcomes for our patients. Step into our state-of-the-art facility, which underwent a remarkable transformation in March 2020, expanding from 900 to over 3,300 square feet.

Experience modern dentistry in a soothing and patient-friendly environment unlike any other dental clinic in the area. Join us at Cityplace Dental Group and elevate your dental career in the heart of Winnipeg's bustling downtown scene, backed by our outstanding 4.9-star review rating from our satisfied patients.

Schedule: Monday - Friday: 7:45 am - 4:15 pm

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
• Parking allowance up to $200 monthly
• Group health benefits after 3 months of employment

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.