Administrative Assistant

Symmetrics Health; Charlottetown; On-site; CAD 42,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Modern healthcare environment

Team-oriented workplace

Job summary

Symmetrics Health in Charlottetown, PEI is seeking a Full-Time Administrative Assistant to join our busy multidisciplinary clinic. The role involves greeting clients, handling inquiries, scheduling, billing, and supporting daily operations in a professional environment.

We offer comprehensive training, a collaborative team, and a stable, full-time position with evening shifts possible. English-speaking environment in a modern clinic setting.

Qualifications

• Friendly, professional and comfortable interacting with the public.
• Highly organized with strong attention to detail.
• Able to manage multiple tasks and determine priorities effectively.
• Dependable and able to work both independently and as part of a team.
• A strong communicator with interpersonal skills.

Responsibilities

• Greet and assist clients in a friendly, welcoming and professional manner
• Answer incoming telephone calls and respond to client inquiries
• Schedule, reschedule and coordinate appointments for multiple healthcare practitioners
• Process client payments, billing and direct insurance billing
• Assist with general reception and administrative duties
• Maintain accurate client and appointment information
• Communicate effectively with clients, practitioners and other members of the administrative team
• Help maintain an organized and professional reception area
• Manage competing priorities and adapt to the changing needs of a busy clinic
• Provide administrative support to help ensure efficient day-to-day clinic operations

Skills

Friendly customer service

Organized

Attention to detail

Multitasking

Effective communication

Teamwork

Tools

Computer literacy

Job description

Symmetrics Health | Charlottetown, PEI
$20.00-$24.00 per hour

Symmetrics Health is seeking a friendly, organized and dependable Full-Time Administrative Assistant to join our growing healthcare team.

Located in Charlottetown, PEI, Symmetrics Health is a busy multidisciplinary healthcare clinic providing Physiotherapy, Chiropractic, Registered Massage Therapy and Osteopathic services. Our team works collaboratively to provide a professional, welcoming and positive experience for our clients from the moment they enter the clinic.

About the Position

As an Administrative Assistant, you will be an important part of the day-to-day operation of the clinic and one of the first points of contact for our clients. This position is ideal for someone who enjoys working with people, takes pride in providing excellent customer service and is comfortable managing a variety of responsibilities in a busy professional environment.

Responsibilities

• Greet and assist clients in a friendly, welcoming and professional manner
• Answer incoming telephone calls and respond to client inquiries
• Schedule, reschedule and coordinate appointments for multiple healthcare practitioners
• Process client payments, billing and direct insurance billing
• Assist with general reception and administrative duties
• Maintain accurate client and appointment information
• Communicate effectively with clients, practitioners and other members of the administrative team
• Help maintain an organized and professional reception area
• Manage competing priorities and adapt to the changing needs of a busy clinic
• Provide administrative support to help ensure efficient day-to-day clinic operations

Schedule

This is a full-time position with no weekend work required. The successful candidate should have some flexibility in their weekday schedule, as the position may include up to two evenings per week, with shifts extending until approximately 7:00 PM.

What We’re Looking For

The successful candidate will be:

• Friendly, professional and comfortable interacting with the public
• Highly organized with strong attention to detail
• Able to manage multiple tasks and determine priorities effectively
• Dependable and able to work both independently and as part of a team
• A strong communicator with excellent interpersonal skills
• Comfortable working in a busy, fast-paced environment
• Confident using computers and able to learn new software and systems
• Discreet and professional when handling confidential client information
• Previous experience in customer service, reception, administration or a healthcare setting would be considered an asset, but healthcare experience is not required. Training will be provided.

What We Offer

• Full-time permanent employment
• Competitive compensation of $20.00-$24.00 per hour, based on experience and qualifications
• Comprehensive training and support
• A professional, modern healthcare environment
• The opportunity to work alongside a collaborative multidisciplinary healthcare team
• A stable position within a busy and growing Charlottetown clinic
• A positive, team-oriented workplace

About Symmetrics Health

Symmetrics Health is an established multidisciplinary healthcare clinic located in Charlottetown. Our team includes Physiotherapists, Chiropractors, Registered Massage Therapists and Osteopathic practitioners who work together to help our clients move better, feel better and return to the activities that matter to them.

If you are organized, personable, dependable and enjoy helping people, we would be pleased to hear from you.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Essential Skills:

• Computer Use
• Oral Communication
• Working with Others

Soft Skills:

• Attention to Detail
• Dependability
• Effective Communication
• Flexibility

Hard Skills:

• Accounts Receivable
• Administrative Services
• Administrative Support

Languages:

• English