Administration/Sales Team Member

Q Living Furniture; Victoria; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Referral bonus

Job summary

Q Living Furniture in Victoria is seeking an Administration/Sales team member to be the first and last impression for our customers.

You will answer phones and emails, handle invoicing at the point of sale, monitor social media, and coordinate shipping for our warehouse and clients. You will keep service records organized to maintain strong client relationships.

Weekend shifts are required, with a 10:00 am–5:00 pm window and potential for more hours as needed.

Qualifications

• Excellent interpersonal skills for in-person and phone interactions.
• Basic computer skills; more is a plus.
• Strong written and verbal communication skills.
• Attention to detail and critical thinking.
• Ability to manage workflow during busy times.
• Self-motivation during slower times.
• Weekend availability, 10:00 am to 5:00 pm, with potential for more hours.

Responsibilities

• Answering phones and customer email inquiries
• Invoicing customers at the point of sale
• Monitoring social media channels
• Coordinating shipping and receiving schedules for our warehouse and customers
• Retains customers service records in an organized manner to ensure the company maintains a good relationship with all clients and to make sure all payments sent and received are all accounted for

Skills

Customer service

Organizational skills

Communication

Basic computer skills

Multitasking

Weekend availability

Job description

Administration/Sales – Victoria

Want to work with a fun, dynamic crew of people in an upbeat furniture retail store?

Who We Are

We are a young company who has seen a lot of growth over the last few years. We have a young and fun culture with an at times fast paced work environment, weekends are our busiest days!

What We Are Looking For

We are looking for a like-minded individual with strong organizational skills to add to our administration team. You are on the front lines and will be the first and last impression for our customers.

Role Requirements

• A positive personality who enjoys interacting with customers in person and over the phone
• Basic computer skills; anything above that is a huge asset
• Written and verbal communication skills
• Strong attention to detail and a critical thinker
• Manageability of workflow in busy times, multitasking is key in this role
• Ability to self motivate during slower times
• Weekend availability, ideally 10:00 am to 5:00pm with potential for more hours down the road

Role Responsibilities

• Answering phones and customer email inquiries
• Invoicing customers at the point of sale
• Monitoring social media channels
• Coordinating shipping and receiving schedules for our warehouse and customers
• Retains customers service records in an organized manner to ensure the company maintains a good relationship with all clients and to make sure all payments sent and received are all accounted for

Job Details

• Saturday/Sunday’s mandatory + one or two more weekday shifts
• Hourly wage
• Potential for referral based bonus

We look forward to hearing from you!