Administration & Operations Manager – Senior Living

Optima Living; Town of Vegreville; On-site; CAD 70,000 - 95,000; Full time

Job summary

Optima Living is seeking an Administration Manager to oversee administrative operations, resident business functions and community accounting, ensuring efficient processes and strong communication. The role provides HR support, maintains records, and supports residents, families and teammates in alignment with the company mission.

The position emphasizes governance, quality assurance, and cross-functional collaboration to uphold person-centered care and operational efficiency across the

Qualifications

• Completion of a recognized post-secondary program is an asset.
• Minimum of one year office administration experience.
• Experience in a residential care or mental health environment is an asset.
• Knowledge of Labour and Employment Standards, including union and collective agreements, is an asset.
• Strong organizational and communication skills.
• CPR and First Aid certification is an asset.
• Ability to establish effective practices in customer service and office administration.

Responsibilities

• Provides leadership, direction and mentorship to the administration team.
• Attends team meetings; serves on committees as applicable.
• Ensures team members comply with Occupational Health and Safety regulations.
• Provides confidential administrative support to the leadership team.
• Organizes team and leadership meetings, including agendas and minutes.
• Supports incident and complaint reporting processes.
• Manages resident move ins and move outs, including contracts and financial records.
• Manages rent rolls, monthly statements, and resident payment transactions.
• Maintains resident comfort funds and rental adjustments for funded beds.
• Prepares and submits reports, including daily census and Health Authority reporting.
• Manages accounts payable and receivable processes and supplier inquiries.
• Interviews and hires qualified administration personnel; supports onboarding.
• Maintains accurate personnel records and supports benefits eligibility and performance reviews.

Skills

Office administration

Leadership

Budgeting

Communication

HR coordination

Policy compliance

Computer literacy

Education

Post-secondary education

Tools

Computer literacy

Job description

Optima Living is seeking an Administration Manager to oversee administrative operations, resident business functions and community accounting, ensuring efficient processes and strong communication. The role provides HR support, maintains records, and supports residents, families and teammates in alignment with the company mission.

The position emphasizes governance, quality assurance, and cross-functional collaboration to uphold person-centered care and operational efficiency across the