Admin Support 9 - Food Services

St. Joseph; Hamilton; On-site; CAD 41,000 - 45,000; Part time

Job summary

St. Joseph’s Health System (SJHS) in Hamilton, Ontario, is seeking a part-time Office Administrator for the Patient Food Services department.

You will enter diet orders, verify tray accuracy, and support dietitians with substitutions while handling multiple daily tasks. Ideal candidates have a post-secondary diploma in office administration, at least one year in a hospital diet setting, CBORD experience, and strong MS Word/Excel skills.

Qualifications

• Post-secondary diploma/certificate in office administration or equivalent combination of education and experience.
• Minimum one year experience in a hospital diet office or hospital food services mandatory.
• Experience with CBORD Food Service Suite required.
• Ontario Hospital Association’s Food Management Certificate is an asset.
• Basic MS Word/Excel and typing skills.
• Knowledge of therapeutic diets and hospital diet restrictions.
• Excellent organizational, communication and interpersonal skills.

Responsibilities

• Enter diet orders, allergies and food preferences into Food Service Suite software accurately.
• Check diet compliance of meal trays during beltline assembly in a refrigerated area.
• Adjust meal trays in a refrigerated storage area and assist with cart movement.
• Check inventory in refrigerator and freezer areas and coordinate with team.
• Communicate with Registered Dietitians regarding diet changes and substitutions.
• Print and collate patient menus and tray tickets for Charlton and West 5th campuses.
• Produce reports and maintain department statistics using Excel.

Skills

Organizational skills

Communication skills

Interpersonal skills

Multitasking

Typing

Attendance

Therapeutic diets knowledge

Education

Post-secondary diploma/certificate in office administration

Tools

CBORD Food Service Suite

MS Word

Excel

Job description

Position DetailsJob Number:JR02488Department:Patient Food Services Administration CharltonThis position may be scheduled at any of the following sites:Charlton Campus (Hamilton Downtown)Job Type:Regular, Part timeContract Duration: (If applicable)0 monthsNumber of Positions:1Union:CUPE Local 786Hourly Rate (Min / Max):$30.11 - $32.72ScheduleWork Days:Holidays, Monday to Sunday, WeekendsTime of Day:Afternoons, DaysShift:Hours - 5, Hours - 7.5, Various RotatingShift Start: (If applicable)AM 06:30, AM 07:00, AM 07:30, PM 12:30Reason for Posting:Posting is for a role with an existing vacancyApplication DatesOpening Date:2026-10-15Closing Date:2026-10-22Job DescriptionQualifications:• Post-secondary diploma/certificate in office administration or equivalent combination of education and experience• Minimum one year experience in a hospital diet office or hospital food services mandatory• Experience with CBORD Food Service Suite required• Ontario Hospital Association’s Food Management Certificate is an asset• Basic skill level is required for MS Word Excel and typing• Clerical testing may be required as part of the selection process• Demonstrated knowledge of therapeutic diets common hospital diet restrictions food allergies etc• Excellent organizational communication and interpersonal skills required• Must be able to handle multiple tasks and frequent interruptions• Must be able to set own priorities and work with minimal supervision• Good work performance and a good attendance record are essentialResponsibilities:• Enters STAR diet orders allergies and food preferences into Food Service Suite software in a timely and accurate manner• Checks for accuracy and diet compliance of mealtrays during beltline assembly (requires standing in a refrigerated meal assembly area)• Adjusts meal trays in a refrigerated storage area. Requires pushing and pulling carts.• Checks inventory in refrigerator and freezer areas• Confers with Registered Dietitians and/or Dietetic Assistants regarding diet changes substitutions and conflicting orders. Works closely with Food Service Supervisors and Food Service Helpers to ensure accurate and timely delivery of meals and nutritional supplies.• Responds to and follows up with telephone calls and computer messages regarding patient menus diet changes tray assembly and delivery.• Prints and collates patient menus and tray tickets for Charlton and West 5th campuses• Prints production tallies meal service notes diet order screening diet change and other reports for Charlton and West 5th campuses• Other printing functions as required for department• Obtain food preferences and/or menus from patients and enters data in Food Service Suite• Maintains statistics for inpatient and outpatient meal/bulk supplies using Excel spreadsheet. Ensures department office and paper supplies are ordered in timely manner. Checks purchasing invoices as per department guidelines.• Provides support throughout the department as required.• Other duties as assignedSt. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values .We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([e-mail]).