Admin Support 9 - Food Services

SJH St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 41,000 - 44,000; Part time

Job summary

SJH St. Joseph's Healthcare Hamilton is seeking a temporary, part-time Administrative Clerk to support the Patient Food Services Administration at Charlton Campus in Hamilton.

A post-secondary diploma in office administration and hospital diet office experience are required. The role involves entering diet orders into the CBORD Food Service Suite, verifying tray accuracy, checking inventory, and coordinating with dietitians and supervisors to ensure timely meal delivery.

Qualifications

• Post-secondary diploma/certificate in office administration or equivalent combination of education and experience.
• Minimum one year experience in a hospital diet office or hospital food services mandatory.
• Experience with CBORD Food Service Suite required.
• Ontario Hospital Association’s Food Management Certificate is an asset.
• Basic MS Word and Excel skills and typing proficiency.

Responsibilities

• Enters STAR diet orders, allergies, and food preferences into Food Service Suite software in a timely and accurate manner.
• Checks for accuracy and diet compliance of meal trays during beltline assembly (standing in a refrigerated area).
• Adjusts meal trays in a refrigerated storage area; assists with pushing/pulling carts.
• Checks inventory in refrigerator and freezer areas.
• Confers with Registered Dietitians and Dietetic Assistants regarding diet changes, substitutions and conflicting orders; coordinates with supervisors for accurate delivery of meals.

Skills

Organizational skills

Communication skills

Typing skills

MS Word

Excel

Multitasking

Education

Post-secondary diploma/certificate in office administration

Tools

CBORD Food Service Suite

Job description

Position Details

• Job Number: JR02106


• Department: Patient Food Services Administration Charlton


• Job Type: Temporary (Fixed Term), Part time


• Contract Duration: (If applicable) 4 months


• Number of Positions: 1


• Hourly Rate (Min / Max): $29.52 - $32.08


• Union: CUPE Local 786


• Schedule Work Days: Holidays, Monday to Sunday, Weekends


• Time of Day: Afternoons, Days


• Shift: Hours - 5, Hours - 7.5, Various Rotating


• Shift Start: (If applicable) AM 06:30, AM 07:00, AM 07:30, PM 12:30


• Reason for Posting: Application Dates Opening Date: 2026-09-29 Closing Date: 2026-10-06


• Sites: Charlton Campus (Hamilton Downtown)

Job Description Qualifications

• Post-secondary diploma/certificate in office administration or equivalent combination of education and experience


• Minimum one year experience in a hospital diet office or hospital food services mandatory


• Experience with CBORD Food Service Suite required


• Ontario Hospital Association’s Food Management Certificate is an asset


• Basic skill level is required for MS Word Excel and typing


• Clerical testing may be required as part of the selection process


• Demonstrated knowledge of therapeutic diets common hospital diet restrictions food allergies etc


• Excellent organizational communication and interpersonal skills required


• Must be able to handle multiple tasks and frequent interruptions


• Must be able to set own priorities and work with minimal supervision


• Good work performance and a good attendance record are essential

Responsibilities

• Enters STAR diet orders allergies and food preferences into Food Service Suite software in a timely and accurate manner


• Checks for accuracy and diet compliance of mealtrays during beltline assembly (requires standing in a refrigerated meal assembly area)


• Adjusts meal trays in a refrigerated storage area. Requires pushing and pulling carts.


• Checks inventory in refrigerator and freezer areas


• Confers with Registered Dietitians and/or Dietetic Assistants regarding diet changes substitutions and conflicting orders. Works closely with Food Service Supervisors and Food Service Helpers to ensure accurate and timely delivery of meals and nutritional supplies.


• Responds to and follows up with telephone calls and computer messages regarding patient menus diet changes tray assembly and delivery.


• Prints and collates patient menus and tray tickets for Charlton and West 5th campuses


• Prints production tallies meal service notes diet order screening diet change and other reports for Charlton and West 5th campuses


• Other printing functions as required for department


• Obtain food preferences and/or menus from patients and enters data in Food Service Suite


• Maintains statistics for inpatient and outpatient meal/bulk supplies using Excel spreadsheet. Ensures department office and paper supplies are ordered in timely manner. Checks purchasing invoices as per department guidelines.


• Provides support throughout the department as required.


• Other duties as assigned

St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values. We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([e-mail]). At St. Joe’s Hamilton, we believe in nurturing new talent, providing an inclusive and supportive work environment with meaningful growth opportunities, and exciting benefits and rewards. Whether you're passionate about providing compassionate care or eager to gain new skills, there’s a place here for you to grow, learn, and succeed! Dignity. Respect. Service. Justice. Responsibility. Enquiry.