Clinic Assistant - OBGYN

SJH St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 44,000 - 50,000; Full time

Job summary

St. Joseph's Health System (SJHS) in Hamilton is seeking a Health Unit Clerk/Support role within the Obstetrics and Gyneacology Collaborative Clinic. The incumbent will assist clinical staff with patient flow, document activities, and support minor procedures in line with hospital policies.

This temporary full-time position supports day shift across Charlton Campus. Required is a 2-year Medical Office Administration diploma (or equivalent), PSW Certification preferred, and EMR/billing

Qualifications

• 2 year post-secondary Medical Office Administration diploma from an accredited educational institution and or a combination of equivalent education and experience
• PSW Certification preferred
• Medical Terminology Certificate
• Intermediate skill level for general spelling medical spelling medical terminology MS Excel and MS Word is required
• Clerical testing may be required as part of the selection process
• 1-2 years of related experience preferably working within a clinic/hospital environment and/or assisting in clinical procedures in a physician's office or ambulatory care setting required
• Experience with billing preferred
• Previous experience in charting patients' medical details
• Previous experience with an electronic medical record (EMR) program(s)
• Demonstrated strong written verbal computer and telephone communication skills required
• Demonstrated English language proficiency in verbal and written communication skills
• Excellent work performance ability to work in a team environment exceptional interpersonal skills and excellent work ethic is essential
• Excellent organizational and time management skills
• Multitasking skills essential
• Demonstrated commitment to SJHS values and mission
• Demonstrated good work performance and attendance record

Responsibilities

• Maintains confidentiality and release of information in accordance with hospital policy at all times.
• Obligation to review and commit to applicable departmental and hospital policies and procedures at all times.
• Escort patients through clinical space and assist with patient preparation for visits while providing patient education around hospital procedures.
• Maintain patient flow
• Collect basic vital signs such as blood pressure pulse height weight and and document information in patient's medical record.
• Assist clinical staff with minor procedures (e.g. pap tests surgical procedures etc.).
• Prepare medical equipment and exam rooms for patient visits as per infection control procedures (e.g. cleaning patient rooms between patients and restocking all clinic rooms etc.).
• Order and restock supplies and equipment
• Prepare used medical equipment/instruments for sterile processing as per protocol.
• Maintain general tidiness of unit.
• Locate results from clinical Connect OLIS and local labs/ultrasound units (training provided)
• Perform other duties as assigned

Skills

Medical office administration

PSW knowledge

English language proficiency

Communication skills

MS Excel

MS Word

Clerical skills

Education

Medical Office Administration diploma

PSW Certification

Medical Terminology Certificate

Tools

EMR software

Billing systems

Job description

Position Details Job Number: JR02325 Department: Obstetrics and Gyneacology Collaborative Clinic This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown) Job Type: Temporary (Fixed Term), Full time Contract Duration: (If applicable) 3 months Number of Positions: 1 Union: CUPE Local 786 Hourly Rate (Min / Max): $32.82 - $35.65 Schedule Work Days: Monday to Friday Time of Day: Days Shift: Hours - 7.5 Shift Start: (If applicable) AM 08:30, AM 09:00

Reason for Posting: Posting is for a role with an existing vacancy Application Dates Opening Date: 2026-10-15 Closing Date: 2026-10-22

Job Description Position Summary: This position provides support in the day-to-day operations of the Women's Health and Newborn Care program. The incumbent is responsible for assisting clinical staff with patient flow documenting patient activities and assisting in minor clinical procedures in accordance with the policies and procedures of the hospital.

Qualifications

• 2 year post-secondary Medical Office Administration diploma from an accredited educational institution and or a combination of equivalent education and experience
• PSW Certification preferred
• Medical Terminology Certificate
• Intermediate skill level for general spelling medical spelling medical terminology MS Excel and MS Word is required
• Clerical testing may be required as part of the selection process
• 1-2 years of related experience preferably working within a clinic/hospital environment and/or assisting in clinical procedures in a physician's office or ambulatory care setting required
• Experience with billing preferred
• Previous experience in charting patients' medical details
• Previous experience with an electronic medical record (EMR) program(s)
• Demonstrated strong written verbal computer and telephone communication skills required
• Demonstrated English language proficiency in verbal and written communication skills
• Excellent work performance ability to work in a team environment exceptional interpersonal skills and excellent work ethic is essential
• Excellent organizational and time management skills
• Multitasking skills essential
• Demonstrated commitment to SJHS values and mission
• Demonstrated good work performance and attendance record

Responsibilities

• Maintains confidentiality and release of information in accordance with hospital policy at all times.
• Obligation to review and commit to applicable departmental and hospital policies and procedures at all times.
• Escort patients through clinical space and assist with patient preparation for visits while providing patient education around hospital procedures.
• Maintain patient flow
• Collect basic vital signs such as blood pressure pulse height weight and and document information in patient's medical record.
• Assist clinical staff with minor procedures (e.g. pap tests surgical procedures etc.).
• Prepare medical equipment and exam rooms for patient visits as per infection control procedures (e.g. cleaning patient rooms between patients and restocking all clinic rooms etc.).
• Order and restock supplies and equipment
• Prepare used medical equipment/instruments for sterile processing as per protocol.
• Maintain general tidiness of unit.
• Locate results from clinical Connect OLIS and local labs/ultrasound units (training provided)
• Perform other duties as assigned

St. Joseph's Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values. We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([e-mail]). At St. Joe's Hamilton, we believe in nurturing new talent, providing an inclusive and supportive work environment with meaningful growth opportunities, and exciting benefits and rewards. Whether you're passionate about providing compassionate care or eager to gain new skills, there's a place here for you to grow, learn, and succeed! Dignity. Respect. Service. Justice. Responsibility. Enquiry.