Admin Support 9 - Food Services

St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 41,000 - 45,000; Part time

Job summary

St. Joseph’s Health System invites applications for a part-time, temporary position in the Charlton Campus Diet Services administration. The role requires a post-secondary diploma in office administration or equivalent, with at least one year in a hospital diet office.

Proficiency in CBORD, Excel and typing is essential for accurate diet orders, tray assembly, and data entry. You will collaborate with dietitians and supervisors to ensure timely meal delivery, manage menu changes, and maintain

Qualifications

• Post-secondary diploma/certificate in office administration or equivalent combination of education and experience.
• Minimum one year experience in a hospital diet office or hospital food services mandatory.
• Experience with CBORD Food Service Suite required.
• Ontario Hospital Association’s Food Management Certificate is an asset.
• Basic skill level is required for MS Word Excel and typing.
• Clerical testing may be required as part of the selection process.
• Demonstrated knowledge of therapeutic diets common hospital diet restrictions food allergies etc
• Excellent organizational communication and interpersonal skills required.
• Must be able to handle multiple tasks and frequent interruptions
• Must be able to set own priorities and work with minimal supervision
• Good work performance and a good attendance record are essential

Responsibilities

• Enters STAR diet orders allergies and food preferences into Food Service Suite software in a timely and accurate manner.
• Checks for accuracy and diet compliance of mealtrays during beltline assembly (requires standing in a refrigerated meal assembly area).
• Adjusts meal trays in a refrigerated storage area. Requires pushing and pulling carts.
• Checks inventory in refrigerator and freezer areas.
• Confers with Registered Dietitians and/or Dietetic Assistants regarding diet changes substitutions and conflicting orders. Works closely with Food Service Supervisors and Food Service Helpers to ensure accurate and timely delivery of meals and nutritional supplies.
• Responds to and follows up with telephone calls and computer messages regarding patient menus diet changes tray assembly and delivery.
• Prints and collates patient menus and tray tickets for Charlton and West 5th campuses
• Prints production tallies meal service notes diet order screening diet change and other reports for Charlton and West 5th campuses
• Other printing functions as required for department
• Obtain food preferences and/or menus from patients and enters data in Food Service Suite
• Maintains statistics for inpatient and outpatient meal/bulk supplies using Excel spreadsheet. Ensures department office and paper supplies are ordered in timely manner. Checks purchasing invoices as per department guidelines.
• Provides support throughout the department as required.
• Other duties as assigned

Skills

Organizational skills

Communication skills

Interpersonal skills

Typing

MS Word

Excel

Education

Post-secondary diploma/certificate in office administration

Tools

CBORD Food Service Suite

Job description

Position Details

Job Number:

JR02106

Department:

Patient Food Services Administration Charlton

This position may be scheduled at any of the following sites:

Charlton Campus (Hamilton Downtown)

Job Type:

Temporary (Fixed Term), Part time

Contract Duration: (If applicable)

4 months

Number of Positions:

1

Union:

CUPE Local 786

Hourly Rate (Min / Max):

$30.11 - $32.72

Schedule

Work Days:

Holidays, Monday to Sunday, Weekends

Time of Day:

Afternoons, Days

Shift:

Hours - 5, Hours - 7.5, Various Rotating

Shift Start: (If applicable)

AM 06:30, AM 07:00, AM 07:30, PM 12:30

Reason for Posting

Application Dates

Opening Date:

2026-09-29

Closing Date:

2026-10-06

Qualifications

• Post-secondary diploma/certificate in office administration or equivalent combination of education and experience
• Minimum one year experience in a hospital diet office or hospital food services mandatory
• Experience with CBORD Food Service Suite required
• Ontario Hospital Association’s Food Management Certificate is an asset
• Basic skill level is required for MS Word Excel and typing
• Clerical testing may be required as part of the selection process
• Demonstrated knowledge of therapeutic diets common hospital diet restrictions food allergies etc
• Excellent organizational communication and interpersonal skills required
• Must be able to handle multiple tasks and frequent interruptions
• Must be able to set own priorities and work with minimal supervision
• Good work performance and a good attendance record are essential

Responsibilities

• Enters STAR diet orders allergies and food preferences into Food Service Suite software in a timely and accurate manner
• Checks for accuracy and diet compliance of mealtrays during beltline assembly (requires standing in a refrigerated meal assembly area)
• Adjusts meal trays in a refrigerated storage area. Requires pushing and pulling carts.
• Checks inventory in refrigerator and freezer areas
• Confers with Registered Dietitians and/or Dietetic Assistants regarding diet changes substitutions and conflicting orders. Works closely with Food Service Supervisors and Food Service Helpers to ensure accurate and timely delivery of meals and nutritional supplies.
• Responds to and follows up with telephone calls and computer messages regarding patient menus diet changes tray assembly and delivery.
• Prints and collates patient menus and tray tickets for Charlton and West 5th campuses
• Prints production tallies meal service notes diet order screening diet change and other reports for Charlton and West 5th campuses
• Other printing functions as required for department
• Obtain food preferences and/or menus from patients and enters data in Food Service Suite
• Maintains statistics for inpatient and outpatient meal/bulk supplies using Excel spreadsheet. Ensures department office and paper supplies are ordered in timely manner. Checks purchasing invoices as per department guidelines.
• Provides support throughout the department as required.
• Other duties as assigned

St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people.We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values .

SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([e-mail]).