Adjoint(e) administratif(ve) - Opérations

Flordeco; Quebec; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Laptop provided

3 weeks vacation

Monthly phone allowance

Job summary

Flordeco, a Quebec-based flooring and home décor company, seeks an Administrative Assistant – Operations for its head office. You will coordinate internal operations, manage data in Surfagest, support store owners, and handle supplier communications.

Responsibilities include coordinating calendars, updating product data, processing price changes, and preparing internal communications. Hybrid work is possible; French fluency is essential with English as an asset.

Qualifications

• College or vocational diploma in administration/related field.
• Advanced Excel skills.
• Experience with database management.
• Ability to work independently and under pressure.
• Excellent written and verbal French; English is an asset.

Responsibilities

• Coordinate operations; update calendars, monitor deadlines on the extranet, support store owners.
• Manage products, suppliers, SKUs, visuals, and related data in Surfagest and databases.
• Process price list changes from suppliers; ensure data accuracy.
• Prepare communications for store owners and internal teams; distribute updates and newsletters.
• Support store owners and suppliers via Surfagest and Outlook; manage contacts.
• Maintain and update extranet, QR codes, planograms, and product labels.
• Contribute to surveys, data analysis, and special projects as required by management.

Skills

Strong organizational skills

Attention to detail

Independence

Cross-team collaboration

Data interpretation

Analytical skills

Proactive approach

French language

Functional English an asset

Education

College diploma or vocational diploma in administration/office administration

Tools

Surfagest

Extranet

Microsoft Office

Google Workspace

Asana

Outlook

Job description

Flordeco is a Quebec-based company that has been growing for over 15 years. Specializing in flooring and home décor, we offer a wide range of products as well as turnkey services to meet the needs of our residential and commercial customers.

With a network of 35 stores in Quebec and one in New Brunswick, Flordeco continues to grow and evolve in an ever-changing market.

We are currently looking for someone to join our head office team as an Administrative Assistant – Operations.

Job Description

Reporting to General Management, the successful candidate will play a key role in coordinating internal operations. Organized, detail-oriented and self-sufficient, this person will be able to manage multiple projects simultaneously while ensuring information accuracy and effective follow-ups.

Main Responsibilities

Operations Coordination and Support

• Update the operational calendar and monitor various deadlines on the extranet.
• Support store owners with their operational needs and follow up on requests.
• Coordinate various projects and activities related to network operations.
• Follow up with store owners, suppliers and various internal stakeholders.

Product and Data Management

• Add, modify and remove products in databases and Surfagest.
• Maintain up-to-date information related to products, suppliers, SKUs, visuals and other relevant data.
• Track discontinued products and update their status and inventory-related information.
• Manage and maintain the affiliate database.

Supplier and Price List Management

• Receive, process and integrate price list changes provided by suppliers.
• Follow up with suppliers to ensure information is accurate and up to date.
• Maintain current information and documents on the extranet.

Communications and Store Support

• Prepare and distribute flash updates, newsletters and other communications for store owners and internal teams.
• Provide first-level support to store owners using Surfagest and follow up on any issues encountered.
• Manage store owner and supplier contacts in Surfagest and Outlook.
• Prepare and coordinate stationery orders for stores, including shipping and invoicing.

Tools, Documents and Platforms

• Manage and update the extranet, including panels, supplier names, price lists, flash updates and other documents.
• Create, modify and remove QR codes as needed.
• Update planograms and summary tables according to current concepts.
• Manage and update product labels.

Surveys, Data and Special Projects

• Create, distribute and follow up on surveys with store owners and partners.
• Compile and analyze results to identify key trends and relevant information.
• Prepare documents and coordinate mailings required for various projects.
• Participate in special projects and perform other operations-related duties as required by management.

Job Requirements

• Strong organizational skills and attention to detail.
• Proficiency with digital tools, including Surfagest, the extranet and Microsoft Office.
• Experience with database management.
• Ability to work independently.
• Ability to collaborate effectively with multiple teams simultaneously.

Required Qualifications

• College diploma or vocational diploma in administration, management, office administration or a related field.
• Additional training in communications, marketing or data analysis is an asset.
• 2 to 5 years of experience in a similar role.
• Experience in retail or a multi-department environment is an asset.
• Proficiency in Microsoft Office, advanced Excel skills, Google Workspace, collaborative tools and Asana.
• Excellent written and verbal communication skills in French. Functional English is an asset.
• Ability to interpret data and work effectively under pressure.
• Strong analytical skills and a proactive approach.

Conditions and Benefits

• Annual salary: to be discussed based on experience.
• 3 weeks of vacation.
• Laptop provided.
• Hybrid work possible, depending on the requirements of the position.
• Monthly phone allowance.

Only selected candidates will be contacted.