Accounting Lead & Customer Success Leader

Propra; Calgary; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A Calgary-based startup is seeking an Accounting Lead, Customer Success, to guide customers through onboarding and maximize product value. This role involves building relationships, mentoring team members, and overseeing customer satisfaction metrics. Ideal candidates have experience in property management or financial services and strong leadership skills. Join a dynamic team that values innovation and collaboration in transforming property management while ensuring customers thrive with their products.

Benefits

Opportunities for growth

Collaborative environment

Qualifications

• 1-2 years of leadership experience managing team members.
• Experience with property management or financial services preferred.
• Ability to devise creative solutions to customer challenges.

Responsibilities

• Build and maintain strong customer relationships.
• Mentor and train junior team members in accounting knowledge.
• Lead customers through onboarding processes.

Skills

Customer relationship management

Account management

Problem-solving

Leadership

Technical accounting knowledge

Tools

HubSpot

Intercom

Job description

A Calgary-based startup is seeking an Accounting Lead, Customer Success, to guide customers through onboarding and maximize product value. This role involves building relationships, mentoring team members, and overseeing customer satisfaction metrics. Ideal candidates have experience in property management or financial services and strong leadership skills. Join a dynamic team that values innovation and collaboration in transforming property management while ensuring customers thrive with their products.