Account Specialist

Circana; Ontario; Remote; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Account Specialist, where your insights will shape the future of tier-one Canadian retailers. In this dynamic role, you will leverage unique data sources to provide actionable recommendations, enhancing client relationships and driving business growth. With a commitment to diversity and inclusion, this innovative firm fosters an environment where you can thrive and continuously learn. If you are passionate about retail and data-driven decision-making, this is the perfect opportunity to make a significant impact in a supportive and flexible workplace.

Qualifications

• 2+ years in client services or account management, preferably in retail.
• Experience with Circana, NPD, IRI, or Nielsen data sets is ideal.

Responsibilities

• Own account plans and develop strategies to meet objectives.
• Deliver actionable insights and recommendations to retailers.
• Build and maintain strong relationships with clients.

Skills

Critical Thinking

Data Synthesis

Communication Skills

Presentation Skills

Client Relationship Management

Revenue Goal Achievement

Education

Bachelor's Degree in Business

Tools

Excel

PowerPoint

Circana Data

NPD Data

IRI Data

Nielsen Data

Job description

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

As a crucial member of our retail team, the Account Specialist will be expected to enhance Circana’s relationship with tier-one Canadian retailers by providing them with actionable insights that inform their business decisions. This involves discussing business challenges, providing advice and recommendations based on market trends, clients’ financial capabilities and other key organizational factors. The Account Specialist is accountable for delivering timely, high quality, and accurate insights from Circana’s unique data sources to their assigned clients.

Job Responsibilities

• Own the account plan, set engagement plan with retailers, develop strategies and actions to achieve the objectives
• Lead the retailer relationship and proactively develop relationships in line with the account plan
• Define business problems through consultations with retailers and provide solutions appropriate to their business needs
• Deliver actionable recommendations through incorporating analyses from different Circana data sources, provide and present ‘so what’ based insights through storytelling
• Utilizing multiple data sources, including point-of-sale and consumer panel data, to objectively partner with the retailer to help them grow their business and ensure high client satisfaction
• Work closely with retailers and internal stakeholders to align on key milestones, desired outcomes, resources required and timeline for delivery

Requirements

• Bachelor’s degree (Business preferred) plus 2+ years of experience within client services, retail, or account management
• Corporate Fashion and Beauty retail experience preferred
• Critical thinker, ability to synthesize data and develop meaningful insights and actionable recommendations using multiple data sources.
• Experience leveraging Circana, NPD, IRI or Nielsen syndicated POS or Consumer data sets ideal.
• Strong communication and presentation skills with a comfort level presenting to internal and external audiences
• Proven history of meeting and exceeding revenue goals
• Advanced Excel and PowerPoint skills

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Greater Toronto Area – Remote