Account Services Representative

Long & McQuade Limited; Edmonton; Hybrid; CAD 32.000 - 42.000; Vollzeit

Zusammenfassung

Long & McQuade Limited in Edmonton is seeking a detail-oriented Accounts Receivable Associate to manage credit approvals, collections, and account maintenance for customers and rentals. You will work with Equifax reports, Small Claims Courts processes, and provide regular reports to store and regional management while delivering high levels of customer service in-store and over the phone.

The role requires musical ability, weekday/evening/weekend availability, and proven organizational and

Qualifikationen

• Must be a musician who plays at least one instrument.
• Must be able to work weekdays, weeknights and weekends.
• Excellent interpersonal, communication and negotiation skills.
• Ability to provide a high level of customer service, both in-store and over the phone.
• Thorough organizational skills.
• Ability to take initiative and work independently.
• Ability to lift and carry large boxes.
• Ability to take ownership of tasks and follow them through to resolution.
• Basic knowledge of Microsoft Office (Excel, Word, Outlook)
• Experience with consumer credit and collections an asset.

Aufgaben

• Collection of accounts receivable, outstanding rentals, and bad debts
• Credit approvals for term and balance forward accounts
• Credit approvals for consumer and commercial account rentals
• Assist customers inquiring about their accounts and rents
• Locate new contact information for credit customers
• Perform sundry account maintenance
• Registration of accounts through Personal Property Registry
• Work with Equifax reports and their reporting criteria
• Work with Small Claims Courts system
• Provide regular status reports to the Store Manager
• Provide monthly status reports to the Account Services Regional Manager

Kenntnisse

Interpersonal communication

Negotiation skills

Customer service

Tools

Microsoft Office

Excel

Word

Outlook

Jobbeschreibung

Location

13651 149 Street NW
Edmonton North, AB

Job Description

• Collection of accounts receivable, outstanding rentals, and bad debts
• Credit approvals for term and balance forward accounts
• Credit approvals for consumer and commercial account rentals
• Assist customers inquiring about their accounts and rents
• Locate new contact information for credit customers
• Perform sundry account maintenance
• Registration of accounts through Personal Property Registry
• Work with Equifax reports and their reporting criteria
• Work with Small Claims Courts system
• Provide regular status reports to the Store Manager
• Provide monthly status reports to the Account Services Regional Manager

Job Requirements

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Excellent interpersonal, communication and negotiation skills
• Ability to provide a high level of customer service, both in-store and over the phone
• Thorough organizational skills
• Ability to take initiative and work independently
• Ability to lift and carry large boxes
• Ability to take ownership of tasks and follow them through to resolution
• Basic knowledge of Microsoft Office (Excel, Word, Outlook)
• Experience with consumer credit and collections an asset