Account Representative

MJ Roofing - Total Roof Management; Winnipeg; On-site; CAD 42,000 - 66,000; Full time

Job summary

MJ Roofing in Winnipeg, MB, seeks an Account Representative to develop new business and nurture client relationships across Manitoba and Northwestern Ontario. You will leverage calls, meetings, and events to introduce MJ Roofing's ICI roofing services and solutions, representing the company professionally from first contact through ongoing service.

You will build relationships, coordinate with internal teams, and help support a positive customer experience while meeting performance targets and

Qualifications

• Proven experience in developing business and managing customer relationships in a consultative B2B sales environment.
• Excellent verbal and written communication, listening, presentation, and interpersonal skills.
• Self-motivated and able to work effectively with a proactive mindset.
• Ability to travel lightly within the assigned territory, including occasional overnight stays.
• Valid driver's license and access to reliable transportation.

Responsibilities

• Identify and reach out to prospects, develop qualified opportunities, and convert prospects into MJ Roofing clients.
• Conduct regular phone calls, virtual meetings, and face-to-face meetings with customers.
• Build and maintain trusting, long-term relationships with new and existing clients.
• Pursue opportunities with persistence and professionalism, balancing follow-up with customer priorities.

Job description

JOB TITLE: Account Representative

COMPANY: MJ Roofing

LOCATION: Winnipeg, MB (serving Manitoba & Northwestern Ontario)

JOB TYPE: Full-time

COMPANY DESCRIPTION

MJ Roofing is Manitoba's premier commercial roofing contractor specializing in the inspection, maintenance, and replacement of flat roof systems. We help clients make smart, cost-controlled decisions through thorough roof condition reporting, maintenance recommendations, and replacement forecasting/budgeting backed by quality workmanship, exemplary customer service, and 24/7 emergency support.

WHY MJ ROOFING

A Stable Leader: MJ Roofing has specialized in the inspection, maintenance, and replacement of ICI roofing systems for over 65 years.

Work That Matters: We help clients make smart decisions and avoid painful surprises through roof condition reporting, maintenance recommendations, and replacement forecasting/budgeting.

Reputation Built on Trusting Relationships: We thrive on long-term client relationships, strong customer service, and quality workmanship backed by an industry-leading warranty.

Team First Environment: You will be supported by a collaborative team that values clear communication, accountability, and doing things the right way.

Career Growth: You will have opportunities to build your sales skills, expand your industry knowledge, and take on more responsibility as you learn about our systems, clients, and service models.

Compensation + Benefits: Base salary + commission based on targets, plus a comprehensive benefits package.

ROLE DESCRIPTION

As an Account Representative, you will develop new business opportunities while building and maintaining strong relationships with new and existing customers. You will use available prospecting resources, daily calls, face-to-face meetings, networking events, and educational sessions to introduce clients to MJ Roofing's extensive ICI roofing services and solutions. You will represent the company professionally, maintain accurate account information, coordinate with internal teams, and help support a consistently positive customer experience from initial contact through ongoing service.

KEY RESPONSIBILITIES

• Utilize available resources to identify and reach out to prospects, develop qualified opportunities, and convert prospects into MJ Roofing clients.
• Conduct regular phone calls, virtual meetings, and face-to-face meetings with prospective and existing customers.
• Build and maintain trusting, long-term relationships with new and long-term client relationships.
• Pursue opportunities with persistence and professionalism, using sound judgment to balance timely follow-up with respect for the customer's priorities, timing, and long-term relationship with MJ Roofing.
• Attend industry luncheons, networking events, trade shows, and other business development activities to generate new business opportunities and maintain productive contact with existing clients.
• Identify customer needs and present appropriate inspection, maintenance, service, and roofing solutions.
• Host or participate in information sessions that educate clients on how MJ Roofing's services can benefit their facilities and long-term roofing plans.
• Stay apprised on industry products, technologies, systems, market conditions, and trends.
• Maintain accurate records of prospecting activity, customer interactions, opportunities, follow-ups, and account information.
• Coordinate with internal departments and team leaders to support accurate proposals and a positive customer experience.
• Consistently follow up on quotes, recommendations, renewals, and identified service or replacement opportunities.
• Coordinate with Accounts Receivable when required to support the timely collection of outstanding customers invoices.
• Work toward individual and team activity, revenue, and relationship growth targets.
• Adhere to company procedures, values, and policies and provide an accurate, professional representation of MJ Roofing to all prospective and current customers.
• Light travel throughout Manitoba and Northwestern Ontario, including occasional overnight stays, may be expected.

QUALIFICATIONS (REQUIRED)

• Proven experience in developing business and managing customer relationships in a consultative B2B sales environment where trust, timing, and long-term follow-up and relationship development is paramount.
• Excellent verbal and written communication, listening, presentation, and interpersonal skills.
• Self-motivated and able to work effectively with a proactive mindset.
• Ability to work collaboratively in a dynamic team environment.
• Strong organizational, analytical, follow-up, and critical thinking skills
• Comfortable using Microsoft Office Solutions and other industry software.
• Valid driver's license and access to reliable transportation.
• Ability to travel lightly within the assigned territory, including occasional overnight stays.

QUALIFICATIONS (ASSETS / PREFERRED)

• Experience in commercial construction, roofing, building services, facilities management, or another B2B business development environment.
• A proven track record of meeting or exceeding sales targets while earning positive customer feedback.
• Ability to communicate credibly with building owners, institutional liaisons, property managers, facility leaders, contractors, consultants, and executive stakeholders.
• Experience delivering client-focused solutions based on unearthed customer needs.

If you thrive in a fast-paced, B2B client-facing environment and enjoy building relationships while developing new business, we want to hear from you!