Account Manager, Western Canada

Compass Group Canada; Vancouver; On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Great Place to Work

Career opportunities

Health Benefits

Mental Health Resources

Diversity and Inclusion

Job summary

Compass Group Canada is seeking an Account Manager to manage a multi-million dollar portfolio, drive profitability, and collaborate across departments to onboard members and set up distributors and equipment. The role focuses on growing client relationships, strategy, and revenue opportunities in a competitive market.

The ideal candidate has at least two years of food service or purchasing experience, a business-related degree, and strong Excel/Outlook skills.

Qualifications

• Minimum two years of experience in a food service or purchasing environment.
• Post-secondary degree or diploma in business-related studies.
• Meticulous organization skills.
• Demonstrated ability to influence growth with internal and/or external clients.
• High proficiency in Microsoft Office products, specifically Excel and Outlook.
• Good judgment and professionalism in dealing with both clients and internal team members.
• Ability to prioritize and manage time effectively, meeting multiple deadlines and managing clients and Compass teams.
• Strong sense of conviction, knowing when to push back to achieve desired results.
• Ability to communicate effectively and adapt your communication style to the audience.
• Ability to travel 20% of the time.

Responsibilities

• Manage a multi-million dollar portfolio of accounts.
• Maintain a level of responsibility for the profitability of your portfolio.
• Cross collaborate with other departments ensuring the seamless onboarding of members including exclusions, multiple distributor set up and equipment set up.
• Consolidate and strategize on a broad range of account activities, including client business expansion, menu engineering, business goals, etc.
• Respond to and anticipate the client’s needs and excel at meeting those needs.
• Report monthly on client and portfolio participation in programs.
• Keep abreast of industry and market trends and fulfill the role of strategic partner so that we can fulfill our core service, offering innovative purchasing support.
• Participate in departmental initiatives, including process re-engineering, template creation and review, and departmental strategic planning.
• Perform reviews with clients on their past, present, and future goals.
• Develop and grow the portfolio through optimizations and effective relationship building; identify opportunities, lead the analysis process, and presentations.
• Work collaboratively to prepare the annual targets and be responsible for generating the plan and execution of the plan to achieve the targets.
• Build meaningful strategic relationships with middle to senior level decision-makers in purchasing and operations.
• Show initiative and visible leadership when mining new business opportunities within existing accounts.
• Network to explore new revenue opportunities.

Skills

Communication

Relationship building

Time management

Education

Post-secondary degree or diploma in business-related studies

Tools

Excel

Outlook

Job description

The salary range for this position is $70,000 to $80,000 plus competitive bonus and incentive package. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Account Management And Retention

Now, if you were to come on board as one of our Account Managers, we’d ask you to do the following for us:

• Manage a multi-million dollar portfolio of accounts.
• Maintain a level of responsibility for the profitability of your portfolio.
• Cross collaborate with other departments ensuring the seamless onboarding of members including exclusions, multiple distributor set up and equipment set up.
• Consolidate and strategize on a broad range of account activities, including client business expansion, menu engineering, business goals, etc.
• Respond to and anticipate the client’s needs and excel at meeting those needs.
• Report monthly on client and portfolio participation in programs.
• Keep abreast of industry and market trends and fulfill the role of strategic partner so that we can fulfill our core service, offering innovative purchasing support.
• Participate in departmental initiatives, including process re-engineering, template creation and review, and departmental strategic planning.
• Perform reviews with clients on their past, present, and future goals.

Portfolio And Account Growth

• Develop and grow the portfolio through optimizations and effective relationship building; identify opportunities, lead the analysis process, and presentations.
• Work collaboratively to prepare the annual targets and be responsible for generating the plan and execution of the plan to achieve the targets.
• Build meaningful strategic relationships with middle to senior level decision-makers in purchasing and operations.
• Show initiative and visible leadership when mining new business opportunities within existing accounts.
• Network to explore new revenue opportunities.

Role

We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• Minimum two years of experience in a food service or purchasing environment.
• Post-secondary degree or diploma in business-related studies.
• Meticulous organization skills.
• Demonstrated ability to influence growth with internal and/or external clients.
• High proficiency in Microsoft Office products, specifically Excel and Outlook.
• Good judgment and professionalism in dealing with both clients and internal team members.
• Ability to prioritize and manage time effectively, meeting multiple deadlines and managing clients and Compass teams.
• Strong sense of conviction, knowing when to push back to achieve desired results.
• Ability to communicate effectively and adapt your communication style to the audience.
• Ability to travel 20% of the time.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.