Account Manager - Ottawa

Canaropa (1954) Inc; Ottawa; On-site; CAD 60,000 - 90,000; Full time

Job summary

Canaropa (1954) Inc in Ottawa is seeking an Account Manager to develop and grow customer relationships and sales opportunities across the Ottawa territory.

You will manage existing accounts, identify new business opportunities, and work closely with customers and internal teams to deliver architectural door hardware solutions. Strong communication and negotiation skills are essential for success.

Qualifications

• Experience in B2B sales or business development is required.
• Excellent relationship-building, communication, and negotiation skills.
• Proven ability to develop new business and manage existing accounts.
• Strong organizational, time management, and problem-solving abilities.

Responsibilities

• Manage and grow existing customer relationships and develop new business opportunities.
• Identify sales opportunities and implement territory strategies.
• Conduct customer visits, product presentations, and training sessions.
• Prepare quotations, negotiate pricing, and close sales.
• Maintain accurate customer information and CRM entries; track sales activities.
• Monitor market trends and competitor activity to adjust plans.
• Collaborate with internal teams to ensure customer satisfaction and timely order fulfillment.
• Travel across the territory to support customers and business development.

Skills

B2B Sales

Account Management

Relationship Building

Negotiation

CRM Usage

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Salary: $60,000–$90,000 annually + performance-based bonus

We're looking for an Account Manager to develop and grow Canaropa's customer relationships and sales opportunities throughout the Ottawa territory.

In this role, you'll manage existing accounts, identify new business opportunities, and work closely with customers and internal teams to deliver architectural door hardware solutions. You'll play a key role in driving sales growth, strengthening customer relationships, and expanding our market presence.

What you'll do:

• Manage and grow existing customer relationships while developing new business opportunities
• Identify sales opportunities and implement strategies to achieve territory sales objectives
• Conduct customer visits, product presentations, and training sessions
• Prepare quotations, negotiate pricing, and close sales opportunities
• Maintain accurate customer information, sales activities, and opportunities in the CRM
• Monitor market trends, customer needs, and competitor activity
• Collaborate with internal teams to ensure customer satisfaction and timely order fulfillment
• Travel throughout the assigned territory to support customers and business development

What we're looking for:

• Experience in B2B sales, account management, or business development
• Strong relationship-building, communication, and negotiation skills
• Proven ability to develop new business and manage existing customer accounts
• Excellent organizational, time management, and problem-solving skills
• Proficiency with Microsoft Office and familiarity with CRM systems
• Valid driver's licence and access to a reliable vehicle
• Experience in architectural hardware, building products, construction, or distribution is an asset
• Self-motivated, results-oriented, and comfortable working independently

Additional Information:

Vacancy Status: This posting is for an existing vacancy.

Use of Artificial Intelligence: Canaropa uses artificial intelligence (AI) to assist in the screening, assessment, or selection of candidates during the recruitment process.