Account Manager, Large Business

协呉; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

一家前瞻性的公司正在寻找一位充满激情的客户经理，您将与顶尖客户建立牢固的关系，推动业务增长。您将通过与内部团队的紧密合作，确保客户满意并识别新商机。此职位提供与最新技术合作的机会，让您参与创新项目，推动企业客户的移动设备解决方案。加入我们的团队，您将获得职业发展的机会，成为推动行业变革的重要一员。

Qualifications

• 在高科技行业拥有销售或业务发展的经验。
• 具备开发和管理合作伙伴关系的成功记录。

Responsibilities

• 与内部团队协调，满足客户需求并识别新机会。
• 开发和实施战略计划以管理和增长客户。

Skills

销售经验

业务发展

客户关系管理

分析和推理能力

独立工作能力

Education

商业、市场营销或工程学学士学位

Job description

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

As an Account Manager, you will build strong client relationships and develop territory strategies. You will coordinate with internal teams to deliver solutions that meet the client's needs and identify opportunities to grow accounts. They are targeted to grow the Territory by 35% YoY with client retention of 35% and are responsible for managing SOTI’s Platinum tiered partners and Fortune 500 Customers.

In this role, you will be expected to thoroughly understand the SOTI ONE Platform, develop and implement strategic plans to grow accounts, manage and strengthen client relationships, identify new business opportunities, and coordinate with internal teams to deliver on client expectations.

As part of our growing team, you will have the chance to work with leading-edge technologies and take on complex and interesting projects that offer innovative mobile device solutions to our enterprise clients worldwide. You will be able to participate in brainstorming and bring new ideas to the table, which will be rewarded by your professional growth and motivating career advancement with SOTI.

Responsibilities

• Collaborate with CAM and SOTI Channel Partner to onboard new logos and dive deeper into existing customers to strategically penetrate into new divisions and grow their SOTI footprint.
• Developing and implementing strategic Mutual Plans to manage and grow accounts/opportunities.
• Prospect for potential customers using various direct methods such as calling and face-to-face meetings, and indirect methods such as networking.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new opportunities within your territory.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.
• Prepares and conducts formal group presentations at senior management levels of larger clients.
• Partners with vendor technology representatives for product resell opportunities.
• Develop and nurture a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Assist with high Support Cases or issue escalations as needed in collaboration with SOTI Support.
• Coordinates the involvement of company personnel, including support, service, and management resources, to meet client performance objectives and clients' expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Conduct virtual and on-site quarterly business review with your customers in the region, to uncover their Key initiatives to grow with SOTI One Solutions.

Qualifications

• Experience in Sales or Business Development within the High-Tech industry.
• Proven success in developing and managing partner relationships and driving ongoing revenue results.
• Knowledge of Enterprise Mobility Management or comparable market space, competitors, trends, and related industries.
• Extensive Strategy Development, Partnership Management or Business Development experience.
• Proven ability to work independently in a dynamic sales environment.
• Strong analytical and reasoning skills with respect to technical, contractual, and financial negotiations.
• Demonstrate a desire to learn and grow within position, and proactively pursue such growth and learning opportunities.
• Experience meeting and exceeding sales quota.
• Ability to excel in a team-oriented, collaborative, and fast-paced environment.
• Bachelor’s degree in a business, marketing or engineering discipline or equivalent industry experience.