Account Manager, Business Flex

Banque Nationale du Canada; Edmonton; Hybrid; CAD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Community involvement

Virtual sleep clinic

Zusammenfassung

Banque Nationale du Canada is seeking a Flex Business Account Manager to advise entrepreneurial and SME clients, focusing on remote advisory services and portfolio growth. The role involves analyzing credit, negotiating terms, and collaborating with a broad team in a hybrid environment.

The position is 37.5 hours weekly, requires availability Monday to Friday, 8 am–6 pm, and branch presence in the Toronto area. Employment emphasizes client growth, collaboration, and ongoing personal development.

Qualifikationen

• Bachelor's degree or higher required with 3–7 years in business development
• Experience in personal or business financing is an asset
• Ability to communicate effectively with clients
• Knowledge of commercial banking products is an asset
• Strong teamwork and customer service skills

Aufgaben

• Provide advisory services aligned with client needs
• Analyze credit files and develop financing scenarios
• Negotiate terms of agreements with clients
• Implement recommendations from bank specialists and subsidiaries
• Grow the SME client portfolio and maintain remote advisory support

Kenntnisse

Communication skills

Teamwork

Customer service

Credit analysis

Adaptability

Ausbildung

Bachelor's degree

University certificate

Master's degree

Jobbeschreibung

Area(s) of interest: Advisory services, Commercial banking

Pursuing a career as a Flex Business Account Manager means being part of a dynamic team surrounded by experts. It also involves taking charge of entrepreneurial clients who contact Flex Business and referrals received from our partners. You ensure the growth of the client portfolio while efficiently serving SME clients who wish to receive remote advice. Through your passion for business development and your customer service experience, you will create a trusting relationship over the phone and develop our small to medium-sized business clientele. You will quickly become a privileged guide in all their financial projects.

• Provide advisory services in line with client needs
• Analyze credit files, develop financing scenarios, and propose appropriate solutions
• Negotiate terms and conditions of agreements with clients
• Implement and follow up on recommendations made by various Bank specialists and its subsidiaries, promoting profitable business development
• Take charge of your personal development, both in terms of skill evolution and knowledge of the economic aspects surrounding SMEs

Your team:

Reporting to the Senior Director, Sales and Services, Flex Business, you collaborate daily with a team of 118 experts. The full-time position is 37.5 hours per week. The position holder must be available to work on rotation, from 8 am to 6 pm, Monday to Friday. The schedule may vary according to operational needs. The selected person will work in a hybrid mode and must ensure a presence in our branches in the Toronto area and its surroundings.

Our team values everyone's passions and bold ideas. Whether it's helping our clients achieve their goals or your colleagues realize what they love in life, we are united. We know we can count on our colleagues to promote knowledge sharing and mutual assistance.

Prerequisites:

• Holder of a bachelor's degree, university certificate, or master's degree, depending on your academic achievements, with a minimum experience of three to seven years in business development
• Experience in personal (or business, an asset) financing
• Ability to communicate effectively
• Knowledge of commercial products, an asset
• Excellent teamwork and customer service skills
• Ability to work in a constantly changing environment

The selected person will work in a hybrid mode and must ensure a presence in our branches and business centers in the area.

Languages:

Skills

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In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

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