SME Account Manager, Business Flex

Banque Nationale du Canada; Saskatoon; Hybrid; CAD 65,000 - 80,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Virtual sleep clinic

Job summary

National Bank is seeking an SME Account Manager for Business Flex to grow and service a portfolio of small to mid-sized commercial clients. You will provide advisory support, analyze credit requests, and propose financing solutions that fit client needs.

This 37.5-hour, full-time hybrid role offers branch presence and collaboration with a team of 150 experts. A university degree and 2+ years in commercial credit are required; 5+ years in business development and French language skills are assets.

Qualifications

• University degree (bachelor/master)
• 2+ years in commercial credit
• Knowledge of commercial products
• 5+ years in business development
• French language skills a plus
• Strong communication and teamwork
• Adaptability in changing environments
• Healthcare network knowledge is a plus

Responsibilities

• Provide advisory role aligned with client needs
• Analyze credit requests and propose financing solutions
• Negotiate terms of client agreements
• Follow up on specialist recommendations to promote growth
• Develop skills and knowledge of SME economics

Skills

Communication

Teamwork

Client relationship

Adaptability

Business development

Education

University degree

Tools

CRM software

Credit risk models

Job description

Area(s) of interest: Advisory services, Commercial banking

A career as an SME Account Manager at Business Flex means being part of a dynamic team surrounded by experts. It also means taking responsibility of business clients who contact Business Flex and referrals received from our partners. Growing the client portfolio while effectively serving SME clients who want to receive advice remotely. Your passion for business development and customer service experience will help you build trust over the phone and develop our small to medium-sized commercial clients. You will quickly be a guide to all their financial projects.

• Provide an advisory role in line with clients' needs
• Analyze credit requests, develop financing scenarios and propose appropriate solutions
• Negotiate the terms and conditions of agreements with clients
• Apply and follow up on recommendations made by the various specialists at the Bank and its subsidiaries to promote profitable business development
• Take responsibility of your personal development, both in terms of developing your skills and your knowledge of the economics of SMEs

Your team:

Reporting to the Senior Director, Business Flex, you work with a team of 150 experts on a daily basis. 37.5-hour full-time position per week. The selected candidate will work in hybrid mode and will have a presence in our branches in their local market.

Our team values everyone's passions and bold ideas. From helping our clients achieve their goals to helping your colleagues achieve what they love in life, we stand together. We know that we can count on our colleagues to promote knowledge sharing and mutual support.

Prerequisites:

• University certificate, bachelor's degree or master's degree
• Minimum of 2 years of experience in commercial credit for Relationship Manager positions, and business or personal credit for Account Manger positions
• Knowledge of commercial products
• Proven experience (more than 5 years) in business development
• Knowledge of the healthcare professional network, an asset
• Ability to communicate effectively and with impact
• Excellent ability to work as a team and provide customer service
• Ability to work in a constantly changing environment
• Proficiency in French, an asset.

Languages:

Skills

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In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person's unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?