Account Manager

Source Atlantic Limited; Timmins; On-site; CAD 60,000 - 90,000; Full time

Job summary

Soucie Salo is seeking an Account Manager to manage and grow a portfolio of industrial and safety-focused accounts across Northern Ontario, based in Timmins, ON. You will develop strong customer relationships and deliver value-added solutions from Soucie Salo's PPE, industrial supplies, and services portfolios.

The role requires 2+ years of account management or outside sales experience in a safety/industrial setting, with travel across the region and proficiency in CRM/ERP systems.

Qualifications

• 2+ years of account management, outside sales, or related experience in safety/industrial environment.
• Knowledge of industrial safety products, PPE, MRO supplies, mining, construction, or manufacturing operations is preferred.
• Post-secondary education in a related field is considered and/or occupational health & safety coursework is an asset.

Responsibilities

• Build and maintain long-term relationships with key industrial customers in Northern Ontario.
• Act as the main point of contact for assigned accounts and ensure a positive customer experience.
• Identify opportunities to support customers with PPE, safety products, and industrial supplies.
• Review applications, site requirements, and product specs to recommend solutions.
• Collaborate with branch personnel, product specialists, vendor partners, and service teams to meet needs.
• Coordinate with manufacturers and suppliers for technical, product, and pricing information.
• Manage quotations, project documentation, customer records, and sales activities throughout the cycle.
• Track account performance and sales activity to support growth and retention.

Skills

Account management

Outside sales

Customer relationships

Communication

Education

Post-secondary education

Tools

CRM software

ERP systems

MS Office

Job description

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Account Manager based out of Timmins, ON.

Summary:

Reporting to the Vice President of Soucie Salo, the Account Manager will manage and grow a portfolio of industrial and safety-focused accounts across Northern Ontario. The successful candidate will develop strong customer relationships, identify new business opportunities, and deliver value-added solutions from Soucie Salo's portfolio of safety products, PPE, industrial supplies, and services.

Responsibilities:

• Build and maintain long-term relationships with key industrial customers by understanding their needs and providing the right solutions.
• Act as the main point of contact for assigned accounts, ensuring a consistent and positive customer experience.
• Identify opportunities to support customers with personal protective equipment (PPE), safety products, industrial supplies, inventory management solutions, and related services.
• Work directly with customers to review applications, site requirements, and product specifications to recommend appropriate solutions.
• Collaborate closely with branch personnel, product specialists, vendor partners, and service teams to ensure customer needs are met.
• Coordinate with manufacturers and suppliers to obtain accurate technical, product, and pricing information.
• Manage quotations, project documentation, customer records, and sales activities throughout the sales cycle.
• Track account performance, sales activity, and key metrics to support business growth and customer retention.
• Participate in product training, account reviews, industry events, and sales meetings as required.
• Other duties as assigned.

Requirements:

• Preference will be given to candidates with 2+ years of account management, outside sales, or related experience in a safety, industrial, technical, or similar environment.
• Knowledge of industrial safety products, PPE, MRO supplies, mining, construction, or manufacturing operations is strongly preferred.
• Post-secondary education in a related field is considered and/or relevant course completion in occupational health & safety would be an asset.
• Valid driver's license and willingness to travel throughout the Northern Ontario region as required
• Strong ability to understand customer applications and recommend appropriate products and solutions.
• Excellent interpersonal, communication, and relationship-building skills.
• Excellent organizational skills with the ability to manage multiple customer priorities in a fast-paced environment.
• Strong analytical skills with the ability to monitor sales performance, customer activity, and growth opportunities.
• Self-motivated with the ability to work independently while contributing to a collaborative team environment.
• Demonstrated commitment to continuous learning and professional development.
• Proficient in Microsoft Office, CRMs, ERPs, as well as strong overall computer literacy.