Account Manager

Hispanic Alliance for Career Enhancement; Kamloops; Hybrid; CAD 87,000 - 102,000; Full time

Job summary

An established industry player is seeking passionate Account Managers to drive sales growth in a hybrid work environment. This role involves managing a portfolio of accounts, utilizing advanced CRM tools to enhance customer relationships, and developing strategies to maximize sales results. The company prides itself on its commitment to employee development and fostering a culture of inclusivity. Join a team that values innovation and customer service, and be part of a company that has been a leader in the distribution sector for over a century. If you are driven, customer-focused, and eager to make an impact, this opportunity is perfect for you.

Benefits

Medical, dental, vision coverage

Paid time off (PTO)

Life insurance coverage

Employee Family Assistance Program

Retirement Savings Plan

Educational Assistance Program

Employee discounts and perks

Qualifications

• 2+ years of outside sales experience or equivalent.
• Ability to utilize sales processes to address customer needs.

Responsibilities

• Understand and respond to customer needs to drive sales.
• Develop strategies for account penetration and business reviews.

Skills

Sales Experience

Customer Relationship Management

Sales Forecasting

Market Analysis

Inventory Management

Education

High School diploma or GED

Post Secondary education

Tools

Salesforce

Job description

Work Location Type: Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, we keep the world working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

About Grainger:

Grainger is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe.

We're looking for passionate people who can move our company forward. We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way at Grainger.

Position Summary:

Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 40-45 current accounts and an average of $2M dollars annually. Use Grainger's Customer Relationship Management (CRM) system, Salesforce, to perform all aspects of business daily. You will report to the District Sales Manager.

Job Responsibilities (You Will):

• Understand customer goals and remain alert and responsive to changing customer needs.
• Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business.
• Oversee support of managed inventory tasks to guide greater understanding of the customers, increase contacts within the customer group and increase sales results.
• Understand Grainger's Value Proposition by providing solutions to grow profitable sales.
• Develop account penetration strategies to include regular business reviews for essential customers to maximize sales.

Education/Experience (You Have):

• 2+ years of direct outside sales experience (or equivalent inside sales or marketing experience).
• Sales forecasting opportunity management and customer planning.
• Travel required to each customer within aligned market at least once per month, or more frequently where needed.
• Process discipline, ability to align planning goals with a pipeline development process to grow market revenue.
• Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions.
• High School diploma or GED (Post Secondary education preferred).

Compensation:

This position is salaried and will pay between $87,000 - $102,000 including commission at target; commission plan is uncapped. Factors involved in determining the salary include, but are not limited to a candidate’s experience, qualifications, and geographical area.

Rewards and Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage.
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province).
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns.
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future.
• Educational & Professional Membership Fee Assistance program.
• Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.