Account Manager

Nes-Internal; Calgary; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and strong bonus

One paid charity day annually

22 PTO days (increasing with tenure)

Birthday off and 12 paid bank holidays

Life insurance from day one

Medical benefits (100% coverage)

Vision and dental

Free on-site gym

Christmas-to-New-Year shutdown

Team outings and social events

Job summary

NES Fircroft in Calgary is seeking an Account Manager to oversee two key accounts, ensuring top-tier talent delivery and client satisfaction. You will drive account growth by building strong relationships with clients and contractors in a fast-paced recruitment environment.

You will identify new revenue streams, proactively seek referrals, and partner with internal teams to streamline processes and resolve inquiries. This role rewards energy, organization, and a collaborative mindset.

Qualifications

• 1-2 years of experience in a client-facing or coordination role.
• Excellent communication skills—ability to build strong relationships.
• Detail-oriented and organized; thrives in a fast-paced environment.
• Outgoing & engaging personality with networking skills.
• Determination to succeed and drive to achieve results.
• Ability to multi-task and juggle priorities while delivering top-notch outcomes.

Responsibilities

• Oversee day-to-day activities across key accounts, ensuring recruitment delivers top-tier talent meeting live requisitions and client expectations.
• Spot and develop new revenue streams across projects, business units, and regions to grow account value and drive business success.
• Proactively seek referrals to boost contractor growth and support delivery goals.
• Cultivate strong, lasting partnerships with clients and contractors as their go-to expert.
• Support the recruitment team by sourcing leads, securing vacancies, and improving processes.
• Conduct competitor analysis and share best practices to sharpen NES Fircroft’s edge.
• Collaborate with internal teams to resolve payment and invoicing queries promptly.

Skills

Client-facing

Communication

Highly organized

Networking

Multi-tasking

Job description

Ready to make an impact and grow your career with a powerhouse in the recruitment industry? Join us as an Account Manager and play a vital role in delivering a first-class service to clients and contractors.

About the Role:

We are looking for a highly organized and process-driven Account Manager to oversee two of our key accounts. The successful candidate will not only ensure smooth day-to-day account operations but also drive account growth by developing strong relationships with both clients and contractors. This is a strategic role for someone who thrives in a fast-paced recruitment environment, can influence outcomes, and proactively identifies opportunities to expand our presence.

What You’ll Be Doing

• Account Ace: Oversee day-to-day activities across key accounts, ensuring our recruitment team delivers top-tier talent that meets live requisitions and exceeds client expectations.
• Opportunity Hunter: Spot and develop new revenue streams across projects, business units, and regions to grow account value and drive business success.
• Referral Champion: Proactively seek out referral opportunities to boost contractor growth and support individual delivery goals.
• Relationship Builder: Cultivate strong, lasting partnerships with clients and contractors — becoming their go-to expert and trusted advisor.
• Delivery Driver: Support the recruitment team by sourcing leads, securing vacancies, and streamlining processes to enhance performance.
• Market Sharpening: Strengthen NES Fircroft’s competitive edge through smart competitor analysis, process improvements, and sharing best practices.
• Problem Solver: Liaise with internal teams to resolve payment and invoicing queries quickly and efficiently, keeping everything running smoothly.

What We’re Looking For

• 1-2 years of experience in a client-facing or coordination role.
• Excellent communication skills – you know how to build strong relationships.
• Detail-oriented and organized – you thrive in a fast-paced environment.
• Outgoing & engaging personality – a natural at networking and connecting with people.
• Determination to succeed – goal-oriented with a drive to achieve results.
• Ability to multi-task – juggling priorities like a pro while producing top-notch outcomes.

Why NES Fircroft?

• Financial Stability: Competitive salary & strong bonus structure.
• Giving Back: One paid charity day annually with regular volunteer opportunities.
• Time Off: 22 PTO days (increasing with tenure) + your birthday off and 12 paid bank holidays.
• Career Growth: Full training plan and clear progression pathways.
• Comprehensive Benefits: Life insurance from day one, 100% medical benefits covered, and vision and dental offered.
• Wellness Perks: Free on-site gym access.
• Festive Time Off: Christmas-to-New-Year shutdown to spend time with loved ones.
• Team Atmosphere: A fun, lively work culture with regular team outings and social events.

At NES Fircroft, we don’t just recruit—we innovate. Join us and be part of an energetic, forward-thinking company that’s redefining industry standards.

Who We Are:

NES Fircroft is not just another recruitment agency. We're a powerhouse in the engineering sector, dedicated to matching top talent with top-notch companies. We’re all about innovation, growth, and a little bit of fun along the way!

Accessibility & Inclusion

We’re committed to creating an inclusive workplace. Our office is designed with accessibility in mind, and we welcome applications from individuals with disabilities and those who are neurodiverse. If you have specific needs or require adjustments during the recruitment process, please let us know — we’re here to support you.

NES Fircroft – Empowering with energy!