Account Manager

Icon; Toronto; Remote; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Performance commissions up to 40% per placement

Access to premium sourcing tools

Flexible, remote first work environment

Growth opportunities towards senior roles

Job summary

A modern recruitment agency in Toronto, Ontario is looking for an Account Manager to oversee client relationships end-to-end, ensuring successful placements while managing multiple client accounts. Candidates should possess 2 to 5 years of recruitment experience, excellent communication and negotiation skills, and familiarity with ATS platforms. The role offers a competitive base salary, performance commissions, and a flexible, remote-first work environment.

Qualifications

• 2 to 5 years of experience in agency recruitment or account management.
• Proven track record of handling multiple clients simultaneously.
• Tech recruiting experience is a strong asset.
• Excellent communication, negotiation, and relationship building skills.
• Experience using ATS or CRM platforms such as Bullhorn, Recruit CRM, or Notion.
• Ability to work independently in a fast paced, performance driven environment.
• Tech recruiting experience (software, data, cloud, engineering) is a strong asset.

Responsibilities

• Act as the primary liaison between clients and recruiting teams.
• Conduct client intake meetings and define role requirements.
• Negotiate offers and support onboarding for placed candidates.
• Partner with sourcers and recruiters to ensure strong candidate pipelines and timely submissions.
• Provide consistent client updates, market feedback, and performance reports.
• Maintain high quality documentation in the ATS or CRM (such as Notion, HubSpot, or similar).
• Manage multiple open roles concurrently across tech and non tech verticals.
• Negotiate offers, manage expectations, and ensure smooth onboarding for placed candidates.
• Identify opportunities to grow accounts and increase placement volume.
• Support proposal and contract discussions for new roles and renewals.

Skills

Client account management

Communication skills

Negotiation skills

Relationship building

Recruitment lifecycle understanding

Tools

ATS (Bullhorn, Recruit CRM, Notion)

Recruit CRM

Notion

Job description

Helping SaaS companies scale Engineering teams.

About Us

Icon Technologies is a modern recruitment agency specializing in permanent placements across tech and non tech industries. We partner with high growth companies across North America to deliver top tier talent using advanced sourcing systems, automation, and AI driven recruiting workflows.

We are scaling fast and looking for an Account Manager who can own client relationships end to end from onboarding and intake calls to coordinating candidate delivery and ensuring successful placements.

The Role

As an Account Manager, you will serve as the main point of contact for assigned client accounts. You will work closely with recruiters and sourcers to ensure timely candidate submissions, high quality shortlists, and exceptional client satisfaction.

You will also play a key role in driving repeat business, expanding accounts, and maintaining long term partnerships.

Responsibilities

• Act as the primary liaison between clients and internal recruiting teams.
• Conduct client intake meetings to define role requirements, hiring priorities, and success criteria.
• Manage the full recruitment delivery cycle for assigned accounts from job kickoff to offer acceptance.
• Partner with sourcers and recruiters to ensure strong candidate pipelines and timely submissions.
• Provide consistent client updates, market feedback, and performance reports.
• Maintain high quality documentation in the ATS or CRM (such as Notion, HubSpot, or similar).
• Manage multiple open roles concurrently across tech and non tech verticals.
• Negotiate offers, manage expectations, and ensure smooth onboarding for placed candidates.
• Identify opportunities to grow accounts and increase placement volume.
• Support proposal and contract discussions for new roles and renewals.

Requirements

• 2 to 5 years of experience in agency recruitment, client account management, or 360 recruitment.
• Proven track record of managing multiple client accounts or roles simultaneously.
• Strong understanding of the full recruitment lifecycle including sourcing, interviewing, offer management, and post placement follow up.
• Excellent communication, negotiation, and relationship building skills.
• Experience using ATS or CRM platforms such as Bullhorn, Recruit CRM, or Notion.
• Ability to work independently in a fast paced, performance driven environment.
• Tech recruiting experience (software, data, cloud, engineering) is a strong asset.

What We Offer

• Competitive base and performance commissions (up to 40 percent per placement).Access to premium sourcing tools, automations, and databases.
• Warm inbound accounts and ongoing role flow (not 100 percent outbound).
• Opportunity to work with a fast scaling, systems driven recruitment agency.
• Flexible, remote first work environment.
• Growth path into Senior Account Manager or Delivery Lead roles.

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