Account Manager

GFL Environmental Inc.; Brantford; On-site; CAD 52,000 - 90,000; Full time

Job summary

GFL Environmental Inc. is seeking an Account Manager to enhance client relationships while expanding our commercial waste services within existing and new accounts.

Focus on growing revenue in the Commercial Liquid Waste line and establishing confidence with customers as a market leader. You will travel across the assigned territory to meet customers, present solutions, quote services, and coordinate onboarding.

Qualifications

• Bachelor's degree or diploma from a university or college.
• Valid driver's license and reliable vehicle.
• Exceptional communication and organizational skills.
• Ability to present information professionally to customers and managers.
• Ability to calculate figures and amounts.
• Self-direct various assigned initiatives and work under limited supervision.
• Entrepreneurial spirit and high-energy.

Responsibilities

• Develop and maintain knowledge of commercial waste services and pricing.
• Travel throughout territory to meet customers and assess needs.
• Compile lists of prospective customers for leads via cold-calling and other methods.
• Demonstrate value of services to customers and prospects.
• Aggressively solicit and develop relationships to grow market share.
• Perform customer waste inventories and onsite reviews as required.
• Analyze customer needs and present solutions using diverse services.
• Quote, onboard and arrange services for customers.
• Call existing customers to promote recurring services.
• Visit customers, plan meetings and participate in sales blitzes (40% travel).
• Verify account details and ensure accurate information flow.
• Manage important customer account information in databases.
• Adapt to new situations and changes; embrace new methods.
• Review, summarize and prepare various reports.

Skills

Communication

Organization

Detail-oriented

Presentation skills

Self-direction

Entrepreneurial spirit

Customer relations

Education

Bachelor's degree or diploma

Job description

The Account Manager is responsible for enhancing client relationships while growing GFL Environmental Service’s commercial market share. The role will be relied upon to grow and broaden GFL services within new and existing accounts. This position will focus primarily on growing revenue within our Commercial Liquid Waste collection services in addition to instilling confidence in our customers that they are dealing with the industry leader.

Job Duties

• Develop and maintain working knowledge of commercial automotive waste services and equipment pricing, costs and application to vacuum truck services, parts washer services and body shop services.
• Maintain good customer relations by traveling throughout assigned territory to meet with existing and prospective customers to assess and manage customer needs.
• Compile and manage lists of prospective customers for use in sales leads through cold-calling and other techniques.
• Develop a thorough knowledge of service offerings and regulatory requirements and demonstrate value to customers and prospects.
• Aggressively solicit and develop relationships with current and prospective customers to maintain and increase customer base and market share within the assigned territory.
• Perform customer waste inventories, onsite job reviews, and product sampling as required.
• Analyze customer needs and present solutions utilizing the Company’s diverse service offerings.
• Quote, onboard and arrange services for new and existing customers.
• Call existing customers to promote and arrange reoccurring services.
• Visit customers, plan meetings and participate in sales blitzes to promote and upsell services to existing customers. Expected travel: 40%
• Verify account details and ensure the accurate flow of information within the department.
• Customer Management Champion—manages all important customer account information in company databases, maintains regular updates and ensures all information is complete, timely and accurate.
• Quickly adapt to new situations and approaches; open to change and readily adopt new methods in the face of shifting priorities.
• Review, summarize and prepare various reports.

Requirements

• Bachelors degree or diploma from a university or college program.
• Knowledge or experience in waste management is preferred but not required.
• Possess valid driver's license and a reliable vehicle.
• Exceptional communication skills, highly organized, collaborative and detail oriented.
• Ability to effectively and professionally present information to customers, managers and the general public.
• Ability to calculate figures and amounts such as volumes, estimates, and percentages.
• Ability to create, design and implement solutions to general and customer specific problems.
• Ability to self-direct various assigned initiatives and to work under limited supervision.
• Entrepreneurial spirit and high-energy.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.