Service Coordinator, Recycling and Waste Management Services

GFL Environmental Inc.; Winnipeg; On-site; CAD 42,000 - 64,000; Full time

Job summary

GFL Environmental Inc. seeks a Service Coordinator to organize personnel and equipment for efficient hazardous/industrial waste removal at client sites.

You will be the primary contact between GFL and customers, requiring exceptional communication and meticulous attention to safety and service standards. The role involves scheduling, documentation, and coordination across teams to ensure timely pickups and compliant waste handling.

Qualifications

• Excellent interpersonal skills.
• Waste management industry experience.
• Understanding of Dangerous Goods and Environmental Regulations.
• Understanding of the transportation industry (hours of service, truck types).
• Ability to multi-task and prioritize.
• Passion for working in a fast-paced environment.
• Computer literate and tech-savvy.
• Proficient in Google Workspace and adept at learning proprietary software.

Responsibilities

• Manage all inbound and outbound customer calls including scheduling based on parameters.
• Coordinate pre-scheduled waste pickups.
• Generate service orders, waste manifests, and supporting documents and send to personnel.
• Coordinate personnel activities and requirements for their duties.
• Finalize invoices for submission to clients.
• Liaise with facility operations regarding waste requirements and supplies.
• Other duties as assigned.

Skills

Interpersonal skills

Waste management experience

Dangerous goods knowledge

Transportation regulations knowledge

Multi-tasking

Fast-paced environment adaptability

Computer literacy

Google Workspace proficiency

Valid driver’s license

Tools

Proprietary software training

Job description

Role Summary

The Service Coordinator is responsible for coordinating the required personnel and equipment for maximum efficiency while exceeding our safety and service requirements for the management of the removal of hazardous / industrial waste from our clients’ sites. As the main point of contact between GFL and our customers, the Service Coordinator will have exceptional communication skills with an eye for detail and understanding of the work performed within the division.

Key Responsibilities

• Management of all inbound and outbound customer calls including the scheduling of customer call-in’s based on scheduling parameters
• Management of pre-scheduled time interval waste pickups
• Generate all required service orders, waste manifests, supporting documents and send to personnel
• Facilitate all personnel activities and requirements for their duties
• Finalize all invoices for submission to clients
• Liaison with facility operations regarding waste requirements and supplies
• Other duties as assigned.

Knowledge, Skills, Abilities and Competencies

• Excellent interpersonal skills.
• Waste management industry experience
• Understanding of applicable Dangerous Goods and Environmental Regulations
• Understanding the transportation industry (hours of service, types of trucks, etc)
• Ability to multi-task and prioritize
• Passion for working in a fast paced environment
• Computer literate and Tech-Savvy
• Proficient in Google Workspace (Google Sheets, Gmail, Google Docs, etc) and adept at learning to use proprietary softwares
• Class 5 Driver’s License with a clean driver’s abstract.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail]

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required.Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.