Operations Administrator

GFL Environmental Inc.; Niagara Falls; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading environmental services provider located in Niagara Falls is seeking an Operations Administrator to assist with logistics scheduling and waste management coordination. The role requires a university degree, 2+ years of customer service or office administration experience, and excellent communication skills. Responsibilities include tracking revenue work, providing backup coverage for the Logistics Coordinator, and managing waste program documentation. This is a full-time entry-level position with opportunities for professional development.

Qualifications

• University degree or College Diploma in chemistry, environmental science, or transportation-related disciplines.
• At least 2 years of customer service and/or office administration experience.
• Strong interpersonal skills and ability to foster relationships.

Responsibilities

• Assist Logistics Coordinator with scheduling duties.
• Provide backup coverage for the Logistics Coordinator.
• Assist with tracking and recording all revenue work.

Skills

Customer service experience

Interpersonal skills

Problem resolution skills

Proficiency in Google Docs and Sheets

Excellent communication skills

Education

University degree or College Diploma

Job description

Apply for the Operations Administrator role at GFL Environmental Inc.

Key Responsibilities

• Assist the Logistics Coordinator with scheduling duties as required.
• Provide backup/vacation coverage for the Logistics Coordinator.
• Assist with scheduling, need for and availability of rolling stock and production equipment.
• Assist with scheduling of subcontractors, suppliers, waste receivers and other resources.
• Assist with tracking and recording all revenue work on the Current Work List.
• Assign and communicate corporate job numbers.
• Update the sludge, sewage and vacuum log and the waste management pick‑up log.

Waste Management

• Assist in completion and distribution of waste program service documentation (WasteManagement Work Requests & Work Orders).
• Accept, review and verify WM paperwork for accuracy and billing.
• Receive manifests in RPRA, make corrections and initiate letters as required.
• Verify and ensure accuracy of all customer generator numbers and waste classes for vessel and non‑vessel waste shipments.
• Maintain corporate customer generator numbers, manifesting information and waste class list.
• Conduct Waste Tracking in OMS to ensure current and accurate inventory logs.
• File and maintain hard copy bill of lading records.
• File and maintain hard copy manifest records.
• Assist in various other aspects of the Waste Management Program as required.
• Coordinate outgoing shipments of waste to receivers.
• Coordinate onsite waste bins for pickup as required.
• Request PO’s for all waste shipped off site.
• Assist with disposal pricing options as required.
• Source supply items for Waste Management as required.

Health & Safety

• Complete WHMIS, Regulation 347, and other training as required.

Knowledge, Skills & Competencies

• University degree or College Diploma, preference given to those in chemistry, environmental science, and transportation related disciplines.
• At least 2 years customer service and/or office administration experience.
• Strong interpersonal skills and ability to develop and foster relationship growth in a professional setting.
• Capable of empathetic listening and conflict resolution in a fast paced and high‑volume environment.
• Desire and motivation to gain knowledge about the industry in multiple facets to develop professional skills within the waste management space.
• Excellent communication skills in oral and written English.
• Strong listening, negotiation, presentation, and client‑facing ability.
• Ability to independently resolve problems within one’s scope of authority and understanding of when to elevate to superiors.
• Solid personal integrity and dedication.
• Ability to work without supervision.
• Overtime during certain peak seasons is required.
• Proficiency in Google Docs and Sheets.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail]

Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing