Account Executive Ticket Sales

True North Sports + Entertainment; Winnipeg; On-site; CAD 40,000 - 65,000; Full time

Job summary

True North Sports + Entertainment in Winnipeg is seeking an Account Executive, Ticket Sales to drive revenue growth for the Winnipeg Jets and Manitoba Moose. You will focus on expanding season memberships, group sales, and game packages while building lasting connections with fans and local partners.

The ideal candidate is energetic, goal-driven, and passionate about sports and fan experiences. You will execute outbound campaigns, manage the customer journey in our CRM, and contribute to

Qualifications

• Minimum of two years of sales experience with proven results.
• Experience in sports, entertainment, hospitality, or related sales is a plus.
• Post-secondary education in Business/Marketing/Communications/Sports Management preferred.
• Proven ability to generate revenue through targeted sales campaigns and outbound prospecting.
• Excellent interpersonal, written, and verbal communication skills.
• Must be flexible with working evenings, weekends, and holidays.

Responsibilities

• Drive Ticket Sales Growth by selling season memberships, partial plans, group tickets, and game packages.
• Execute outbound campaigns via phone, email, social media, networking, and face-to-face meetings.
• Meet or exceed sales goals and activity targets.
• Identify new sales opportunities within the local business and community landscape.
• Build and maintain relationships with prospective and existing ticket members.
• Provide personalized recommendations and guidance for ticket solutions.
• Deliver outstanding service throughout the customer journey, from initial contact to renewal.
• Promote ticket offerings at home games and community events.

Skills

Sales experience

Outbound prospecting

CRM proficiency

Customer service

Communication skills

Team collaboration

Evening/weekend flexibility

Education

Post-secondary education in Business/Marketing/Communications/Sports Management

Tools

CRM platform

Microsoft Office

Job description

Are you a motivated sales professional who thrives on building relationships, closing deals, and delivering exceptional customer experiences? We are looking for an ambitious Account Executive, Ticket Sales, to help drive ticket revenue growth for the Winnipeg Jets and Manitoba Moose.

This role is focused on expanding season ticket memberships, group sales, and game package sales while creating lasting connections with fans, businesses, and community partners. The ideal candidate is highly energetic, goal-oriented, and passionate about sports and entertainment.

What You’ll Do

Drive Ticket Sales Growth

• Generate new business revenue through the sale of season ticket memberships, partial plans, group tickets, and game packages.
• Execute outbound sales campaigns through phone calls, emails, social media outreach, networking, and face-to-face meetings.
• Consistently meet or exceed established sales goals and activity targets.
• Identify and pursue new sales opportunities within the local business and community landscape.

Prospecting & Relationship Management

• Build and maintain relationships with prospective and existing ticket members.
• Conduct outbound phone calls, emails, face to face meetings, in-game appointments, and prospect meet and greets.
• Provide personalized recommendations to help ticket members find the best ticket solutions for their needs.
• Deliver outstanding service throughout the customer journey, from initial contact to account renewal.
• Promote ticket offerings at Winnipeg Jets and Manitoba Moose home games, community events, and team-related activities.

Customer Experience and Game-Day Support

• Provide exceptional customer service and technical support during games and events as required.
• Ensure superior fan experience through proactive problem-solving and relationship management.
• Support game-day execution of sales initiatives and prospect engagement programs.
• Participate actively in weekly sales meetings, training sessions, and team development initiatives.
• Contribute ideas that support innovation, collaboration, and revenue growth.
• Maintain accurate customer and prospect information within the CRM system.
• Ensure all sales activities, touchpoints, and lead information are properly documented.
• Support additional projects and responsibilities as assigned.

What We're Looking For

• Minimum of two years of sales experience with a demonstrated record of achieving results.
• Experience in sports, entertainment, hospitality, business development, or customer-facing sales environments is considered an asset.
• Post-secondary education in Business, Marketing, Communications, Sports Management, or a related discipline preferred.
• Proven ability to generate revenue through targeted sales campaigns and outbound prospecting.
• Highly motivated, competitive and goal driven.
• Comfortable making a high volume of outbound sales calls
• Strong understanding of customer service and relationship-building principles. Results-oriented mindset with the ability to consistently meet and exceed goals.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills and ability to manage multiple priorities effectively.
• High attention to detail and commitment to accuracy.
• Proficiency in Microsoft Office applications and CRM platform.
• Ability to work both independently and collaboratively in a team environment.
• Passion for sports and delivering exceptional fan experiences.
• Must be flexible with working evenings, weekends, and holidays as require

Why you should join us!

We are True North! At True North Sports + Entertainment, we have developed a culture where our employees are engaged, challenged, and motivated. We are intentional in ensuring our employees personal values, match our organizational values of Team, Trust & Respect, Integrity, Excellence and Community.

Included as one of Manitoba’s Top Employers since 2008, our work environment is dynamic and fast-paced, offering diverse opportunities that allow you to encounter a variety of situations and develop new skills.

We encourage you to apply even if your previous experience does not align perfectly with every qualification in the job description. You may be just the right person for this role, or other roles!

We are Venues | We are People | We are Community

WE ARE TRUE NORTH