Account Executive, Strategic, Customer Sales

Jobtailor; Toronto; On-site; CAD 85,000 - 130,000; Full time

Job summary

Jobtailor is seeking an experienced SaaS sales professional in Toronto to upsell and cross-sell our cloud-based solutions. You will convert opportunities via calls, emails, and product demonstrations, using Salesforce to manage the funnel and set appointments.

You will collaborate with cross-functional teams to deliver customer-focused solutions, forecast and negotiate, and drive growth within existing accounts through strategic planning and business case development.

Qualifications

• 4+ years in sales with a track record of closing deals.
• 3+ years in SaaS or technology companies.
• Experience running product demonstrations and complex deal cycles.
• Strong knowledge of cloud-based products and technology trends.
• Familiarity with CRM/enablement tools and data-driven selling.

Responsibilities

• Upsell and cross-sell SaaS solutions to existing customers.
• Convert qualified opportunities via phone, email, and demos.
• Use Salesforce to prioritize, organize, and schedule qualified leads and opportunities.
• Monitor metrics like qualified leads and funnel conversion rates.
• Collaborate with Support, AMs, SDRs/BDRs, CS, and Sales Engineers to deliver solutions.
• Forecast, negotiate, and close deals; develop customer business cases.
• Prospect within existing accounts to expand footprint.
• Relay client feedback and feature requests to product teams.

Skills

Upselling & cross-selling

SaaS sales

Closing deals

Demos

Cold calling

CRM proficiency

Tools

Salesforce

Salesloft

ZoomInfo

SalesNav

Job description

• Upsell and cross-sell Clio's full suite of solutions
• Convert qualified opportunities using telephone, email, and product demonstrations
• Use Salesforce.com to prioritize, organize, and set appointments for qualified leads and opportunities through View, Tasks, and Calendar
• Monitor key metrics, including qualified leads and conversion rates at various funnel stages through paid accounts
• Collaborate with Support, Account Managers, SDRs/BDRs, Customer Success Managers, and Sales Engineers to provide customer solutions
• Forecast, negotiate, and close deals
• Develop business cases for customers
• Hunt and prospect into existing customer accounts
• Pass client feedback and feature requests to product teams and facilitate meetings regarding potential product enhancements
• Develop and execute strategic account plans to ensure client satisfaction, retention, and growth

Requirements

• Minimum 4 years of sales experience, including closing deals
• 3 years of experience working in SaaS or other technology companies
• Experience working complex deal cycles with high-leverage customers
• Knowledge and passion for technology and cloud-based products
• Previous experience running demos
• Cold calling skills
• Experience using tools such as Salesforce, Salesloft, ZoomInfo, SalesNav or similar is a plus
• Demonstrate a keen interest in improving your craft by using AI

Core Competencies

Demonstrates expertise in upselling and cross-selling SaaS solutions, with a strong focus on customer satisfaction and retention. Proficient in managing complex deal cycles and utilizing CRM tools to drive sales performance.

Highest-signal resume keywords

• Salesforce.com Proficiency
• SaaS Sales Experience
• Cold Calling Skills
• Deal Closing Expertise
• Product Demonstration Experience

ATS Optimization Keywords

Hard Skills

• Sales Strategy Development
• Lead Conversion
• Account Management
• Business Case Development
• Metrics Monitoring

Soft Skills

• Collaboration
• Negotiation
• Customer Relationship Management

Industry Keywords

• SaaS
• Cloud-Based Products
• Technology Sales
• Customer Success

Tools & Technologies

• Salesforce
• Salesloft
• ZoomInfo
• SalesNav