Account Executive

Pollard Banknote Limited; Winnipeg; On-site; CAD 48,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Profit sharing

Health benefits

Professional development

On-site cafeteria

On-site gym

Employee engagement activities

Free parking

Job summary

Pollard Banknote Limited in Winnipeg is seeking an Account Executive to serve as the primary liaison between assigned clients and internal work groups, ensuring customer specifications drive product requirements and on-time delivery of tickets and other game deliverables.

You will build solid client relationships, understand customer needs, and participate in developing product marketing strategies to grow our lottery business, while coordinating daily project management and communications.

Qualifications

• Bachelor's degree or higher in Business Administration, Marketing or related field.
• Minimum 3 years in an administrative or project coordination role.
• Strong written and verbal communication skills.
• Ability to manage multiple projects with shifting priorities and deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Lottery industry experience is a nice-to-have.

Responsibilities

• Serve as the primary liaison between assigned clients and internal teams.
• Prepare customer specifications for product requirements.
• Facilitate on-time delivery of tickets and game deliverables.
• Ensure thorough understanding of customers' requirements.
• Ensure customer specifications reflect customers' requirements.
• Respond promptly to customer requests.
• Build and maintain solid client relationships to grow the lottery business.
• Participate in developing product marketing strategies for customers.
• Act as client contact for daily management of projects and communications.

Skills

Verbal communication

Written communication

Interpersonal skills

Relationship building

Team collaboration

Deadline-driven

Education

Post-secondary education in Business Administration/Marketing

Tools

Microsoft Office Suite

Job description

We're looking for an Account Executive to join our Sales & Marketing team in Winnipeg! The Account Executive will serve as the primary liaison between assigned clients and internal work groups, responsible for preparing customer specifications for all product requirements and facilitating on-time delivery of tickets and other game deliverables.

Who We Are

With a legacy spanning over a century, Pollard Banknote has become a world leader in instant ticket manufacturing and digital lottery solutions that enhance player engagement through cutting-edge technology. Our diverse and talented team brings ideas to life through creativity, innovation, and collaboration. From exciting lottery experiences to impactful partnerships, we're shaping the future of gaming and making a difference in millions of lives. Join us and help reimagine how the world plays.

What We Offer

• Competitive compensation
• Profit sharing program - every role plays a part in our success!
• Health & Extended Benefits
• Opportunities for professional development
• On-Site Cafeteria & Outdoor Patio
• On Site Gym
• A variety of committee-driven employee engagement activities
• Free Parking

What You'll Do

• Ensuring thorough understanding of customers' requirements
• Ensuring customer specifications accurately reflect the customers' requirements
• Ensuring timely responses to customer requests
• Ensuring timely, error-free preparation and approvals of artwork, customer specifications, Kodak proofs etc. to keep game orders on schedule.
• Representing the customer's perspective in internal discussions.
• Building and maintaining solid customer relationships to help grow our business with lotteries
• Participating in the development of product marketing strategies for customers.
• Acting as client contact on daily management of projects and correspondence

Who You Are

• A self-starter with outstanding verbal, written and interpersonal communication skills.
• A highly motivated individual who thrives in fast-paced, deadline driven environments.
• A strong relationship builder adept at working collaboratively within a team setting.
• A go-getter who dives in, takes the initiative and is skilled at balancing client needs and expectations.

What You'll Bring

• Post-Secondary education in Business Administration, Marketing or other related field.
• 3+ years' experience in an administrative or project coordination role.
• Strong written and verbal communication skills.
• Demonstrated ability to handle multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities and deadlines.
• Proficiency in Microsoft Office Suite; Word, Excel, Outlook, PowerPoint
• Prior lottery industry experience is considered an asset.

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.

Employment is contingent upon a satisfactory response from a Criminal Record Search.