Account Executive

UPS; Kitchener; On-site; CAD 58,000 - 61,000; Full time

Benefits offered by this job

Training & Development

Health & Dental Coverage

Stock Purchase Plan

Promotion from Within

Employee Discounts

Job summary

UPS is seeking an Account Executive to drive revenue growth for small to medium accounts and manage large accounts when needed for logistics. You will work closely with the Area Sales Manager to share market insights and customer needs.

The position is permanent, full-time, with a 9:00 AM–5:30 PM workday and location options in Guelph and Kitchener. A vehicle is required for travel between locations.

Qualifications

• Post-secondary education or 3+ years of experience in customer service, sales, or a related field.
• Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to thrive in high-pressure environments and manage a high workload.
• Must have own vehicle to travel between locations as needed.

Responsibilities

• Develop and grow revenue through client visits and proactive outreach.
• Identify new sales opportunities and strengthen existing client relationships.
• Follow up on leads from internal teams and inquiries.
• Address service issues and resolve claims to ensure customer satisfaction.
• Provide market insights and feedback to the Area Sales Manager.
• Flexible working hours as needed.

Skills

Interpersonal skills

Communication

Time management

Customer service

Education

Post-secondary education

3+ years experience in sales or customer service

Tools

Microsoft Office

Job description

Job Description:

Job Summary

The Account Executive is responsible for driving business development for small to medium-sized accounts while also managing large accounts when necessary for logistical reasons. This role involves identifying sales opportunities, increasing revenue, and ensuring excellent customer service. The Account Executive will work closely with the Area Sales Manager to communicate market trends, competitive insights, and customer needs.

Job Type: Permanent Position | Full-time

Work Shift: Monday to Friday (9:00 AM - 5:30 PM) *

*Flexibility required according to business needs

Location 1: 550 Hanlon Creek Boulevard, Guelph

Location 2: 65 TRILLIUM PARK PLACE KITCHENER, ON N2E 1X1 Canada

Salary: $58,044 - $60,744 annually + SIP (Sales Incentive Program)

Key Responsibilities:

• Develop and grow revenue through customer visits and proactive outreach.
• Identify new sales opportunities and strengthen existing client relationships.
• Follow up on leads generated through internal teams and customer inquiries.
• Address service challenges, resolve claims, and ensure customer satisfaction.
• Provide market insights, competitive analysis, and feedback to the Area Sales Manager.
• Manage multiple tasks efficiently and adapt to flexible working hours when needed.

Qualifications & Experience:

• Post-secondary education or a minimum of 3 years of experience in customer service, sales, or a related field.
• Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to thrive in high-pressure environments and manage a high workload.
• Strong time management skills, attention to detail, and customer service orientation.
• The successful candidate must have their own vehicle to ensure they are able to travel between different locations as needed to support the business.

What we offer:

UPS offers a competitive compensation package which includes benefit options including health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.

Our employee benefits include the following:

• Training and Development: UPS provides full training for all positions to ensure safety and compliance with policies and regulations;
• Generous Benefits Package: All UPS employees have extended health, dental, and vision benefits;
• Promotion From Within: UPS is a globally known brand and has expanded in many countries, so UPS offers lots of room for advancement in many areas of the business;
• Employee Discounts: All UPS employees have the chance to take advantage of employee discounts when purchasing UPS merchandise and other brands;

Additional Information

• Applications must include an updated resume.

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background checks will also be required.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.