Account Executive

United Parcel Service, Inc.; Toronto; Hybrid; CAD 54,000 - 66,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

United Parcel Service, Inc. is seeking an Account Executive to manage a portfolio of B2B and B2C customers in a defined territory.

You will prospect, acquire new business, retain and expand relationships, acting as a consultative partner to assess needs and negotiate tailored UPS solutions for revenue growth and customer success. The role emphasizes in-person meetings, pipeline development, and collaboration with internal teams to ensure seamless onboarding and service delivery, with full-time

Qualifications

• 3 to 5 years of B2B sales experience, preferably in logistics, transportation, or a related industry.
• Intermediate or advanced computer skills: Word, Excel, and Outlook (Microsoft Office).
• Excellent verbal and written communication skills.
• Strong financial and market knowledge.
• Excellent negotiation and presentation skills.

Responsibilities

• Prospect, qualify, and develop new business opportunities to achieve monthly and annual sales targets.
• Build and maintain strong client relationships by understanding customer needs and positioning UPS as a strategic logistics partner.
• Conduct in-person client meetings and presentations to deliver tailored solutions.
• Manage and expand an assigned book of business through retention, cross-sell, and upsell strategies.
• Negotiate and prepare comprehensive logistics solutions that align with customer objectives.
• Stay informed on competitor offerings and market trends to effectively position UPS’s value.
• Maintain accurate records of all customer interactions, opportunities, and outcomes in CRM systems.
• Collaborate with internal partners to ensure seamless customer onboarding and service delivery.

Skills

B2B sales

Negotiation

Presentations

CRM systems

MS Office

Travel willingness

Education

Bachelor's degree or international equivalent

Tools

MS Office

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

About the Business Development Department At UPS, our Business Development team is the driving force behind our growth. We partner with businesses of all sizes to deliver innovative logistics solutions, helping them succeed in an ever-changing global market. Our Account Executive acts as a consultative partner — building strong client relationships, builds tailored UPS solutions and negotiates agreements to drive both revenue growth and customer success. With clear growth opportunities—from Account Executive into the Senior Account Executive or Enterprise Account Manager —your development never stops.

Job Summary

This mid-level business development position develops and manages a portfolio of B2B and B2C customers within a defined territory. This role focuses on prospecting and acquiring new business, while also retaining and expanding relationships with existing clients. Acting as a consultative partner, the Account Executive assesses customer needs, builds tailored solutions, and negotiates agreements to drive both UPS revenue growth and customer success.

Job Type: Full-Time / Permanent / Hybrid Workdays: Monday to Friday (must be able to work ALL 5 days of the week) Shift Hours: 8.30 AM to 5.00 PM (must be able to work a minimum of 40 hrs. per week) Shift Duration: 8 hours a day (requires flexibility with Start and Finish time) Work Location: 2900 STEELES AVENUE WEST CONCORD, ON L4K 3S2 Salary: $59,796 annually Employee Type: Permanent

Key Responsibilities and Duties

• Proactively prospect, qualify, and develop new business opportunities to achieve monthly and annual sales targets.
• Build and maintain strong client relationships by understanding customer needs and positioning UPS as a strategic logistics partner.
• Conduct in-person client meetings and presentations to deliver tailored solutions.
• Manage and expand an assigned book of business through retention, cross-sell, and upsell strategies.
• Negotiate and prepare comprehensive logistics solutions that align with customer objectives.
• Stay informed on competitor offerings and market trends to effectively position UPS’s value.
• Maintain accurate records of all customer interactions, opportunities, and outcomes in CRM systems.
• Collaborate with internal partners to ensure seamless customer onboarding and service delivery.

Requirements

• 3 to 5 years of B2B sales experience, preferably in logistics, transportation, or a related industry – Required
• Intermediate or advanced computer skills: Word, Excel, and Outlook (Microsoft Office)
• Excellent verbal and written communication skills
• Strong financial and market knowledge
• Excellent negotiation and presentation skills
• Meets local age and operations requirements to operate a vehicle
• Willing to travel on the own territory – only on road | Class 5 License
• Availability to work flexible hours and provides own vehicle for business
• Bachelor's degree or International equivalent – Preferred

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.