Account Executive

United Parcel Service, Inc.; Kitchener; On-site; CAD 58,000 - 61,000; Full time

Benefits offered by this job

Training and development

Generous benefits package

Promotion from within

Employee discounts

Job summary

United Parcel Service, Inc. in Canada seeks an Account Executive to drive business development for small to medium accounts and manage large accounts when needed for logistics. You will work with the Area Sales Manager to relay market trends and customer needs.

The role requires 3+ years in sales or customer service, strong MS Office skills, and the ability to travel between locations. Competitive salary and benefits offered, with standard Monday–Friday hours.

Qualifications

• Post-secondary education or a minimum of 3 years of experience in customer service, sales, or a related field.
• Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Ability to thrive under pressure and manage a high workload.
• Must have your own vehicle to travel between locations as needed.

Responsibilities

• Develop and grow revenue through customer visits and proactive outreach.
• Identify new sales opportunities and strengthen existing client relationships.
• Follow up on leads generated through internal teams and customer inquiries.
• Address service challenges, resolve claims, and ensure customer satisfaction.
• Provide market insights and feedback to the Area Sales Manager.
• Manage multiple tasks and adapt to flexible working hours.

Skills

Communication skills

Interpersonal skills

Time management

Education

Post-secondary education

Tools

MS Office

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Summary

The Account Executive is responsible for driving business development for small to medium-sized accounts while also managing large accounts when necessary for logistical reasons. This role involves identifying sales opportunities, increasing revenue, and ensuring excellent customer service. The Account Executive will work closely with the Area Sales Manager to communicate market trends, competitive insights, and customer needs.

Job Type

Permanent Position | Full-time

Work Shift

Monday to Friday (9:00 AM - 5:30 PM) * *Flexibility required according to business needs

Location

Location 1: 550 Hanlon Creek Boulevard, Guelph

Location 2: 65 TRILLIUM PARK PLACE KITCHENER, ON N2E 1X1 Canada

Salary

$58,044 - $60,744 annually + SIP (Sales Incentive Program)

Key Responsibilities

• Develop and grow revenue through customer visits and proactive outreach.
• Identify new sales opportunities and strengthen existing client relationships.
• Follow up on leads generated through internal teams and customer inquiries.
• Address service challenges, resolve claims, and ensure customer satisfaction.
• Provide market insights, competitive analysis, and feedback to the Area Sales Manager.
• Manage multiple tasks efficiently and adapt to flexible working hours when needed.

Qualifications & Experience

• Post-secondary education or a minimum of 3 years of experience in customer service, sales, or a related field.
• Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to thrive in high-pressure environments and manage a high workload.
• Strong time management skills, attention to detail, and customer service orientation.
• The successful candidate must have their own vehicle to ensure they are able to travel between different locations as needed to support the business.

What we offer

UPS offers a competitive compensation package which includes benefit options including health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.

Our employee benefits include the following:

• Training and Development: UPS provides full training for all positions to ensure safety and compliance with policies and regulations;
• Generous Benefits Package: All UPS employees have extended health, dental, and vision benefits;
• Promotion From Within: UPS is a globally known brand and has expanded in many countries, so UPS offers lots of room for advancement in many areas of the business;
• Employee Discounts: All UPS employees have the chance to take advantage of employee discounts when purchasing UPS merchandise and other brands;

Additional Information

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities. All candidates must successfully complete a series of interviews in order to qualify. Background checks will also be required.

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.