310T Technician

Insight Global; Arnprior; On-site; CAD 70,000 - 95,000; Full time

Job summary

Insight Global is representing a Western Star dealership near Ottawa, Ontario, seeking a Licensed 310T Technician or experienced heavy equipment mechanic to join the team. The role starts in-shop focusing on 310T trucks with potential expansion into heavy equipment maintenance over ~12 months.

You'll perform diagnostics, repairs, and preventive maintenance on trucks and equipment, while mentoring apprentices and collaborating with the Service Manager to ensure quality workmanship and customer

Qualifications

• Valid driver's license with ability to perform road service work.
• Experience repairing and diagnosing heavy trucks or heavy equipment.
• Ability to perform preventive maintenance and complex repairs independently.
• Demonstrated diagnostic skills on diesel engines, electrical and hydraulic systems.
• Bilingual English/French is preferred.

Responsibilities

• Perform diagnostics, repairs, and preventative maintenance on heavy trucks and commercial equipment.
• Troubleshoot mechanical, hydraulic, electrical, and electronic systems.
• Complete inspections, repairs, and maintenance in shop and field environments.
• Conduct PDIs and equipment setups on new units.
• Install and configure attachments on heavy equipment.
• Respond to service calls and provide on-site technical support.
• Document repairs and parts requirements accurately.
• Collaborate with Service Manager to ensure quality workmanship and customer satisfaction.
• Mentor and support apprentices and junior technicians as required.
• Initially focus on 310T in-shop work with growth into heavy equipment over 12 months.

Skills

310T Truck & Coach license

Heavy equipment diagnostics

Diesel engine repair

Electrical & hydraulic systems

Preventative maintenance

Road service capability

Mentoring apprentices

Team collaboration

Bilingual English/French

Education

310T Truck & Coach Technician license

421A Heavy Equipment Technician license

Tools

Diagnostics software

Job description

Job Description

Our client, a growing Western Star dealership located outside of Ottawa, is seeking a Heavy Duty Technician to join their team. This is an exciting opportunity for a licensed 310T Technician or experienced heavy equipment mechanic looking to expand their skill set as the organization continues to grow its heavy equipment division, including loaders, excavators, and emerging electric equipment.

This position will initially focus on working as an in-shop 310T Technician supporting the dealership's truck operations. As the heavy equipment division continues to grow, the role is expected to expand into servicing and maintaining heavy equipment, with a targeted timeline of approximately one year. This provides a unique opportunity for someone interested in broadening their experience into the heavy equipment space while building a long-term career with the organization.

This role offers a mix of shop and field service work, manufacturer training, strong compensation, and long-term career growth opportunities within a collaborative, family-oriented dealership environment.

What You'll Be Doing

• Perform diagnostics, repairs, and preventative maintenance on heavy trucks and commercial equipment.


• Troubleshoot mechanical, hydraulic, electrical, and electronic systems.


• Complete inspections, repairs, and maintenance in both shop and field environments.


• Conduct Pre-Delivery Inspections (PDIs) and equipment setups on new units.


• Install and configure attachments and accessories on heavy equipment.


• Respond to service calls and provide technical support at customer sites.


• Accurately document repairs, service work, and parts requirements.


• Work closely with the Service Manager and fellow technicians to ensure quality workmanship and customer satisfaction.


• Mentor and support apprentices and junior technicians as required.


• Initially focus on servicing and repairing heavy-duty trucks as an in-shop 310T Technician, with the opportunity to transition into diagnosing, repairing, and maintaining heavy equipment as the dealership's equipment division grows over the next 12 months.

Schedule

• Day shifts available: 7:00 AM - 4:00 PM


• Day shifts available: 8:00 AM - 5:00 PM


• Future evening shift opportunities: 10:00 AM - 8:00 PM (Monday-Thursday)


• Future evening shift opportunities: 7:30 AM - 4:00 PM (Friday)


• Potential opportunity for overtime based on business demands and service call requirements.

Skills and Requirements

• 310T Truck & Coach Technician license OR significant hands-on experience repairing and diagnosing heavy trucks.


• Strong diagnostic and troubleshooting experience with diesel engines, electrical, hydraulic, and mechanical systems.


• Ability to perform both preventative maintenance and complex repairs independently.


• Valid driver's license with the ability to perform road service work.


• Interest in developing expertise in heavy equipment as the dealership continues expanding its LiuGong equipment division.


• Strong communication skills and professionalism when interacting with customers.


• Team-oriented attitude with willingness to collaborate, seek guidance, and support junior technicians/apprentices.


• Ability to work in both shop and field-service environments.


• 421A Heavy Equipment Technician license.


• Experience working on heavy equipment such as excavators, loaders, construction equipment, or agricultural equipment.


• Experience performing: Pre-Delivery Inspections (PDIs)


• Experience performing: Equipment set upsion Attachment installations (thumbs, breakers, etc.)


• Experience performing: Field service repairs


• Previous experience with Western Star trucks or similar heavy-duty truck platforms.


• Experience working with diagnostics software and advanced troubleshooting.


• Experience mentoring apprentices or junior technicians.


• Bilingual (English/French).

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].