12-Month Operations & Data Coordinator

Canada Life; Winnipeg; On-site; CAD 35,000 - 43,000; Full time

Benefits offered by this job

Education reimbursement

Health benefits

Mental health benefit

Volunteer day

Pension plan

Employee discounts

Job summary

Canada Life is seeking a Business Operations Coordinator for a 12-month term to maintain advisor and firm information across Group, ADSL, MGA and National Account channels. You will support compensation payments, tax reporting, and operational processes while collaborating with internal and external partners.

Responsibilities include reviewing maintenance requests, ensuring data accuracy, and providing timely service across multiple systems and channels.

Qualifications

• Strong attention to detail and accuracy.
• Excellent organizational and time-management abilities.
• Effective written and verbal communication with a customer focus.
• Sound judgment, initiative and problem-solving skills.
• Ability to work independently and in a team.
• Comfort learning across multiple systems and processes.
• Post-secondary education or equivalent experience is an asset.
• Bilingualism in French and English is an asset (Québec role requires).

Responsibilities

• Review and process advisor and firm maintenance requests across systems.
• Maintain accurate information with focus on data quality.
• Communicate with internal/external partners to resolve questions and updates.
• Identify missing or inconsistent data and resolve issues.
• Provide timely, professional service across channels.
• Archive and file records and correspondence appropriately.
• Manage multiple requests and priorities within timelines.
• Contribute to operational initiatives and admin activities.

Skills

Attention to detail

Organizational skills

Communication

Problem solving

Time management

Bilingual (FR/EN)

Independent work

Education

Post-secondary education

Tools

Microsoft Word

Microsoft Excel

Job description

Canada Life is seeking a Business Operations Coordinator for a 12-month term to maintain advisor and firm information across Group, ADSL, MGA and National Account channels. You will support compensation payments, tax reporting, and operational processes while collaborating with internal and external partners.

Responsibilities include reviewing maintenance requests, ensuring data accuracy, and providing timely service across multiple systems and channels.