Operations Coordinator, Data & Compliance (12-Month)

TechAlliance of Southwestern Ontario, London Economic Development Corporation; London; On-site; CAD 35,000 - 43,000; Full time

Benefits offered by this job

Career Development

Health & Wellness

Time Off

Financial Security

Rewards and Recognition

Emphasis on Community

Job summary

Canada Life is seeking a Business Operations Coordinator for a 12-month term, a temporary full-time role designed to maintain advisor and firm information across multiple sales channels, supporting compensation payments and annual tax reporting.

Reporting to the Assistant Manager, Contracts and Compensation, you will collaborate with internal and external partners to process updates, resolve discrepancies and ensure data accuracy across systems. Proficiency in MS Word and Excel is expected.

Qualifications

• Post-secondary education or an equivalent combination of education and relevant experience is an asset.
• Proficiency with Microsoft Office, particularly Word and Excel.
• Bilingualism is an asset (French and English) but required in Quebec.

Responsibilities

• Review and process advisor and firm maintenance requests, including updates to contact and other business information.
• Maintain accurate and consistent information across multiple systems, with a strong focus on data quality and attention to detail.
• Communicate with internal and external partners, customers and regulatory authorities to obtain information, resolve questions and complete required updates.
• Identify missing or inconsistent information and take the appropriate steps to resolve issues.
• Provide professional, timely and courteous service across different communication channels.
• Support effective information management, including appropriate filing, documentation and archiving of records and correspondence.
• Manage multiple requests and priorities while meeting established timelines and service expectations.
• Contribute to operational initiatives and other administrative activities that support the team and business.

Skills

Data entry

Attention to detail

Organizational skills

Communication

Education

Post-secondary education

Tools

Microsoft Word

Microsoft Excel

Job description

Canada Life is seeking a Business Operations Coordinator for a 12-month term, a temporary full-time role designed to maintain advisor and firm information across multiple sales channels, supporting compensation payments and annual tax reporting.

Reporting to the Assistant Manager, Contracts and Compensation, you will collaborate with internal and external partners to process updates, resolve discrepancies and ensure data accuracy across systems. Proficiency in MS Word and Excel is expected.