VIP Account Manager

Pacificacontinental; São Paulo; Presencial; BRL 60 000 - 80 000; Tempo integral

Resumo da oferta

A leading company in the gambling industry in São Paulo is looking for a VIP Account Manager. You will manage key accounts, strengthen customer relationships, and maximize sales opportunities. Ideal candidates will have a degree in a related field and proven experience as an Account Manager in the gambling sector, along with excellent communication skills and fluency in English.

Qualificações

• Proven experience as an Account Manager in the Gambling industry.
• Strong ability to build relationships with professionals at all levels.
• Ability to provide a VIP customer experience.

Responsabilidades

• Manage a portfolio of Key Account customers.
• Acquire a thorough understanding of key customer needs.
• Expand relationships with existing customers by proposing solutions.
• Generate new sales for long-lasting relationships.
• Assist high-end, high-value players at hospitality events.
• Prepare reports of progress and forecasts using key account metrics.

Conhecimentos

Communication skills

Interpersonal skills

Problem-solving

Negotiation

Fluency in English

Formação académica

Diploma/degree in Sales, Marketing, Business Administration or a related field

Ferramentas

Microsoft Office

CRM tools

Descrição da oferta de emprego

As a VIP Account Manager, working from our premises in Sao Paolo, you will be responsible for managing key accounts, maintaining long‑term relationships, and maximizing sales opportunities within them.

Responsibilities

• Manage a portfolio of Key Account customers.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Play an integral part in generating new sales that will turn into long‑lasting relationships.
• Provide assistance to high‑end, high‑value players and attending to hospitality events.
• Work closely with internal teams, in order to serve high‑value customers and provide a VIP customer experience.
• Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics.

Requirements

• Diploma/degree in Sales, Marketing, Business Administration or a related field.
• Proven experience as an Account Manager in the Gambling industry.
• Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.
• Excellent knowledge of Microsoft Office.
• Understanding of CRM tools.
• Ability in problem‑solving and negotiation.
• Fluency in English.

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