- Plan, implement, and evaluate training programs (in-person and online) aligned with business needs — Operations is the target audience (field and infrastructure technicians).
- Structure and redesign the onboarding process to make it more interactive and automated.
- Identify training and development needs in collaboration with business areas, using indicator analysis.
- Develop internal content and adapt materials for different audiences, ensuring pedagogical effectiveness and engagement.
- Support initiatives related to artificial intelligence applied to learning, using tools to optimize content.
- Manage the LMS platform, ensuring learning paths and courses are up to date.
- Measure training results and impact by creating metrics and reports.
- Conduct benchmarking on L&D practices and talent development in the market.
Requirements
- High school diploma or equivalent.
- Experience in operational roles is a plus.
- Dynamic and communicative profile.
- Organized and committed.
- Availability to travel.
Core Competencies
Demonstrates expertise in planning, implementing, and evaluating training programs tailored to operational needs, with a focus on content development and effective onboarding processes. Proficient in managing LMS platforms and measuring training impact through metrics and reports.
Highest-signal resume keywords
- Training Program Development
- Onboarding Process Redesign
- Learning Management System (LMS) Management
- Content Development and Adaptation
- Metrics and Reporting
ATS Optimization Keywords
Hard Skills
- Training Program Development
- Onboarding Process Redesign
- Content Development
- Metrics Creation
- Indicator Analysis
Soft Skills
- Dynamic Profile
- Communicative
- Organized
- Committed
Industry Keywords
- Training and Development
- Operational Roles
- Benchmarking
- Pedagogical Effectiveness
Tools & Technologies
- Learning Management System (LMS)
- Artificial Intelligence Tools