Technical II, IT Operations ( Windows Server,Powershell,SCCM and BigFix)

Concentrix; São Paulo; Sur place; BRL 12 000 - 16 000; Plein temps

Résumé du poste

A leading company is seeking a Technical II in IT Operations. This onsite role in São Paulo involves managing system support and compliance applications, with responsibilities including project implementation and incident resolution. Candidates should have a Bachelor’s degree and relevant technical experience.

Qualifications

• 2-4 years of relevant experience in a technical role.
• Knowledge in managing Windows & Mac OS configurations.
• Proficient in Microsoft Office.

Responsabilités

• Provide advanced system-level support for multi-user operating systems.
• Support in project implementation and equipment configuration.
• Ensure incident resolution according to SLA.

Connaissances

Windows & Mac OS network configuration

PC Maintenance

DNS management

Active Directory management

Microsoft Office proficiency

Formation

Bachelor's Degree in related field

Description du poste

Technical II, IT Operations ( Windows Server,Powershell,SCCM and BigFix)

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Technical II, IT Operations ( Windows Server,Powershell,SCCM and BigFix)

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Professional Talent Acquisition @ Concentrix | IT & Digital Recruiter LATAM

The Technical Support II, IT Operations is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.

This is an onsite position located in Sao Paulo

• Support in project implementation
• End points security applications - Compliance
• Bigfix
• Remote support
• Field Support
• Equipment control in SCCM and Active Directory
• Inventory control
• Installation of equipment for new accounts or projects. (new site)
• Equipment configuration
• Incident resolution according to SLA
• Safety of computer equipment
• Repair of computer equipment
• Maintenance of computer equipment

Candidate Profile

• Bachelor's Degree in related field from a four-year college or university
• Located in Sao Paulo
• 2 -4 years relevant experience
• And meet timelines on deliverables
• Knowledge in the management of Windows & Mac OS network configuration.
• Knowledge in PC Maintenance.
• Knowledge managing DNS and Active Directory.
• Proficient in Microsoft Office

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, Analyst, and Information Technology

• Industries

  IT Services and IT Consulting

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