Specialist, Sales Support

Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda; São Paulo; Presencial; BRL 60 000 - 90 000; Tempo integral

Resumo da oferta

Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda in São Paulo, Brazil, is seeking a Sales Support Specialist to assist the internal and external sales teams by handling administration, quotes, contracts, and RFP/RFI responses. You will support customers and sales with product knowledge and accurate configurations.

This full-time role requires Brazilian Portuguese and English proficiency, and you will coordinate across teams to prepare

Qualificações

• Prepare quotes, contracts, and RFP/RFI responses.
• Maintain pricing and configurations accurately.
• Develop and deliver sales presentations and trainings.

Responsabilidades

• Assist sales team with administrative tasks to improve efficiency.
• Prepare quotes, contracts, and RFP/RFI responses.
• Support customers via phone, email, or live chat.
• Troubleshoot product issues and explain resolutions.

Conhecimentos

Customer support

Sales support

Quotes & proposals

RFP/RFI responses

Presentation & training

Cross-functional collaboration

English proficiency

Portuguese fluency

Descrição da oferta de emprego

Job Title: Specialist, Sales Support Job Description

The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams. Prepare quotes, contracts, and RFP/RFI responses Maintain quote documentation with accurate pricing and configurations Maintain sales demonstration tools and applications in support of sales teams Work within a few sources of data/systems to produce an outcome with some variability Practice a moderate level of independent judgement to make decisions Develop and deliver sales presentations and/or trainings in a professional and effective manner Maintain up-to-date awareness of company activities and industry trends Provide consistent follow up on opportunities or inquiries Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations Identify and summarize moderately complex issues for management review Work with teams and report directly to Support Manager

Location

BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos

Language Requirements

Brazilian Portuguese (Required), English (Required)

Time Type

Full time

Application Note

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Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to‑to‑end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.