Infrastructure Support Analyst

Tata Consultancy Services

Belo Horizonte

On-site

BRL 78,120 - 133,920

Full time

14 days+

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Benefits offered by this job

Seguro de saúde

Seguro de vida

Portal de aprendizagem gratuito

Oportunidade de experiência internacional

Reconhecimento de desempenho

Job summary

Uma das maiores empresas de serviços de TI do mundo, a Tata Consultancy Services, está em busca de um Analista de Suporte de Infraestrutura em Belo Horizonte. O profissional será responsável pela administração de redes, requisitos avançados de certificação em Cisco e habilidades em inglês. A TCS oferece um ambiente de aprendizado, oportunidades de crescimento e benefícios como assistência médica e reembolso de certificação.

Qualifications

Necessário ter a certificação CCNA ou CCNP.
Inglês avançado é um diferencial.
Desejável experiência com configuração e solução de problemas em redes.

Responsibilities

Gerenciar as operações de redes LAN e WAN.
Apoiar o monitoramento e coleta de dados na rede.
Realizar manutenção corretiva em equipamentos de ICT.

Skills

Configuração

Resolução de Problemas

Comunicação

Conhecimento em Segurança da Informação

Experiência em Microcomputação

Education

Certificação Cisco CCNA ou CCNP

Curso Superior em Tecnologia da Informação

Job description

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Direct message the job poster from Tata Consultancy Services

Join one of the largest IT Services companies in the world! Here you can transform your career!

Why join TCS? Here at TCS we believe that people make a difference, so we live in a culture of unlimited learning full of opportunities for mutual improvement and development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Infrastructure Support Analyst CCNA or CCNP in Belo Horizonte, MG Brazil, who wants to learn and transform their career.

In this role you will:

The network engineer is responsible for the LAN and WAN network. In LAN it is responsible for addressing, switches, routers, wlan, ad, dns, npm, firewalls, cdn's, balancers, nfv. In the WAN he is responsible for private networks and the internet. and assists in the adoption of monitoring and data collection tools in the network. Supports carrier trunking with the local network.

Prerequisite:

Certification Cisco CCNA or CCNP valid. (required).
Advanced English

And much better if you stand out for:

Experience in configuration, troubleshooting, testing, IMAC for access network/edge/core for Cisco/HP family.
This family comprises small/medium L2/L3 switches, small/medium/large L3-L7 router for access/edge/core, Cisco/HP WLAN
This CoE wants Palo Alto coverage firewalls, SASE and understand cybersecurity information
Identification, Testing and Cabling Built CAT5-9, MM/SM Fiber Optic
Test for Data Communication Radio and Mobile Access
Knowledge for NSX Networking/Virtualization

• Fortinet/Huawei knowledge for network devices (LAN/WLAN) and security

• Experience in supporting EndUser in logging, diagnosing and solving problems in the scope of microcomputing, hardware, operating systems, telephony, videoconferencing, web conferencing, audio conferencing and related areas, including performing any corrective maintenance on ICT equipment;

• Experience to clarify doubts and guide users regarding the use, availability, installation and configuration of software, applications, information systems (both market and internally developed), equipment, standards and procedures on the Client's technological environment and its use

• identify and immediately report to the Level 2 Service Supervisor critical problems that have significant impacts on the Customer's technological environment, exceptional situations and other situations beyond its control or jurisdiction;

• Perform analysis of hardware requirements for software installation;

• test functionalities of new equipment, components or peripherals, and prepare configuration and user guides or manuals;

• Reinstall the default image on workstations or notebooks, including the process of backing up user data;

• act in the execution of activities of the asset management process in Client locations where there are no asset technicians allocated, at times when the Asset Management service is not available or whenever required by supervision.

• Basic knowledge for Zabbix configuration for network devices.

<<<< Attach resume in English >>>>>>

What do we offer? Benefits of TCS in Brazil:

Health insurance
Life Insurance
TCS Cares – toll-free 0800 that offers psychological (24 hours/day), legal, social and financial assistance to members
Partnership with SESC
Certification Reimbursement
Free TCS Learning Portal – Online Courses and In-Person Training
Opportunity for international experience
Discount Partnership with Universities and Language Schools
Bring your friend – By referring people, you become eligible to receive a bonus with every hire
TCS Gems – Performance Recognition
Xcelerate – Free Career Mentoring Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We thought of different inclusion and social responsibility actions to build a TCS that respects each person. Our motto is "Inclusion without exception". Join us and become a TCSer!

ID: 9857916

Seniority level