Success Manager(Brazil)

MGID; Brasil; Remote; BRL 111,600 - 167,400; Full time

Job summary

A global advertising platform is seeking a Publisher Success Manager to establish and maintain relationships with publishers in Brazil. The ideal candidate will have over 2 years' experience in digital media and possess excellent communication skills. Responsibilities include optimizing traffic, supporting publishers, and negotiating monetization strategies. This is a full-time role requiring fluency in Portuguese and English.

Qualifications

• 2+ years of experience in digital media or online publishing.
• Excellent relationship management and customer service skills.
• Deep understanding of the Brazilian digital market.

Responsibilities

• Establish partnerships with key publishers in the market.
• Monitor traffic flow from top clients.
• Support publishers with their needs.

Skills

Relationship management

Customer service

Strong communication

Analytical abilities

Digital media understanding

Education

Bachelor’s/Master’s Degree in relevant fields

Tools

CRM software

MS Excel

Google Sheets

Job description

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Job Description
MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID, we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we’re creating unique technologies, and with your help, we aim to reach even higher.

We are looking for an experienced and talented Publisher Success Manager who will be responsible for relationship-building with publishers in Brazil.

What You'll Do:

• Establish and foster partnerships and relationships with key publishers in the market.


• Daily monitoring and maintaining a steady flow of traffic coming from the top clients.


• Optimization to achieve a positive revenue balance or minimize the losses from the cooperation.


• Constantly being in contact with the publisher in order to support and respond to needs from the client's side.


• Negotiations regarding new ways of monetization and possible tests of new monetization solutions.


• Work in close cooperation with the internal team globally within the department and cross departments.

Requirements

Who you are:

• 2+ years of experience in a client-facing role within the digital media or online publishing sector.


• Excellent relationship management and customer service skills, dedicated to exceeding client expectations.


• Strong communication skills, efficient interaction with different personality types


• Deep understanding of the Brazilian digital market


• Verifiable track record of closing major deals with publishers or advertisers;


• Strong analytical abilities to gather business insights by monitoring and interpreting data trends.


• Master’s/Bachelor’s Degree (Marketing, International Relations, International Business, Communications preferred but not required)


• Proficiency in CRM software and MS Excel or Google Sheets.

Will be a plus:

• Experience in Client Service roles.


• Connections with local publishers, media groups, warm contacts in Brazil.


• Experience with Native Advertising is a strong plus.

Languages proficiency:

• Fluent Portuguese


• Fluent English

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Professional Services

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