Site Reliability Engineer (Senior/Lead) ID35136

AgileEngine, LLC.; Rio de Janeiro; Presencial; USD 120.000 - 150.000; Tempo integral

Resumo da oferta

A leading company in IT Services is seeking a Senior/Lead Site Reliability Engineer to lead a global team of SREs. The role involves driving production support, managing infrastructure automation, and ensuring compliance with security protocols. Ideal candidates will have extensive experience in SRE and DevOps, particularly with AWS, Terraform, and Kubernetes. Join a dynamic environment that promotes professional growth and offers competitive compensation.

Serviços

Professional growth through mentorship

Competitive USD-based compensation

Budgets for education, fitness, and team activities

Flexible work schedule

Qualificações

• 6+ years of experience in SRE, DevOps, or infrastructure roles.
• Experience leading distributed engineering or support teams.
• Familiarity with compliance-heavy environments (HIPAA, GDPR).

Responsabilidades

• Lead and mentor a team of SREs across multiple regions.
• Drive production support practices and lead incident resolution.
• Oversee infrastructure as code and automation efforts using Terraform.

Conhecimentos

AWS

Terraform

Kubernetes

Docker

Incident Management

Communication

Ferramentas

GitLab

New Relic

Wavefront

Mirth

IRIS EHR

Bitbucket

Codefresh

Ansible

Descrição da oferta de emprego

Site Reliability Engineer (Senior/Lead) ID35136

Posted On 05/12/2025

Job Information

City: Rio de Janeiro

State/Province: Rio de Janeiro

Zip Code: 20000-000

Industry: IT Services

Job Description

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you enjoy a challenging environment working with top talent and are encouraged to learn and experiment daily, this is the place for you!

Responsibilities

• Lead and mentor a team of SREs across India, LATAM, and Europe.
• Drive production support practices and lead incident resolution efforts.
• Act as the technical point of contact for cross-regional alignment and team cohesion.
• Oversee infrastructure as code and automation efforts using Terraform.
• Design and improve CI/CD pipelines in GitLab to support efficient delivery.
• Manage containerized environments with Docker and Kubernetes.
• Own observability strategy using tools like New Relic, Wavefront, or similar.
• Coordinate VPN tunneling and SFTP setup in support of EHR integrations.
• Provide technical guidance on customer interactions for issue resolution (2–3/month).
• Support training and documentation on internal tools and EHR-related tasks.
• Ensure infrastructure compliance with HIPAA, GDPR, and iRhythm security protocols.
• Collaborate with DevOps, IT Security, and Engineering stakeholders.
• Contribute to migrating from legacy tools (e.g., Bamboo, Codefresh, Bitbucket) to GitLab.

Minimum Qualifications

• 6+ years of experience in SRE, DevOps, or infrastructure roles.
• Experience leading distributed engineering or support teams.
• Deep knowledge of AWS, Terraform, GitLab, Kubernetes, Docker.
• Experience with VPN tunnels, SFTP setup, and cloud networking.
• Strong incident management and observability experience.
• Excellent communication skills and ability to coordinate across time zones.
• Familiarity with compliance-heavy environments (HIPAA, GDPR).
• Ability to train, mentor, and support junior team members.
• Experience in process improvement and automation.
• Willingness to work a Panama schedule with 8-hour shifts and participate in on-call duties 2–3 days per week, including every other weekend.

Preferred Skills

• Experience with Mirth and IRIS EHR systems.
• Familiarity with Bitbucket, Codefresh, and Ansible.
• Previous involvement in healthcare or medical device environments.
• Understanding of high-availability infrastructure patterns.

Benefits

• Professional growth through mentorship, TechTalks, and personalized development plans.
• Competitive USD-based compensation and budgets for education, fitness, and team activities.
• Opportunity to work on modern projects with Fortune 500 clients and top-tier brands.
• Flexible work schedule, including options for remote work and office presence.

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