Site Reliability Engineer (Senior/Lead) ID35136

AgileEngine; Brasília; Teletrabalho; USD 120.000 - 150.000; Tempo integral

Resumo da oferta

A leading company in IT services is seeking a Site Reliability Engineer (Senior/Lead) to oversee teams across various regions, enhance CI/CD processes, and ensure compliance with security protocols. The ideal candidate will have extensive experience in infrastructure roles and strong communication skills, with opportunities for professional growth and competitive compensation.

Serviços

Professional growth opportunities

Competitive USD-based compensation

Flexible working hours

Qualificações

• 6+ years of experience in SRE, DevOps, or infrastructure roles.
• Experience leading distributed engineering or support teams.
• Upper-Intermediate English level.

Responsabilidades

• Lead and mentor a team of SREs across multiple regions.
• Drive production support practices and lead incident resolution.
• Design and improve CI/CD pipelines in GitLab.

Conhecimentos

AWS

Terraform

GitLab

Kubernetes

Docker

Incident Management

Observability

Communication

Ferramentas

Mirth

IRIS EHR

Bitbucket

Codefresh

Ansible

Descrição da oferta de emprego

Site Reliability Engineer (Senior/Lead) ID35136

Join to apply for the Site Reliability Engineer (Senior/Lead) ID35136 role at AgileEngine

Site Reliability Engineer (Senior/Lead) ID35136

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AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)


WHAT YOU WILL DO

- Lead and mentor a team of SREs across India, LATAM, and Europe;
- Drive production support practices and lead incident resolution efforts;
- Act as the technical point of contact for cross-regional alignment and team cohesion;
- Oversee infrastructure as code and automation efforts using Terraform;
- Design and improve CI/CD pipelines in GitLab to support efficient delivery;
- Manage containerized environments with Docker and Kubernetes;
- Own observability strategy using tools like New Relic, Wavefront, or similar;
- Coordinate VPN tunneling and SFTP setup in support of EHR integrations;
- Provide technical guidance on customer interactions for issue resolution (2–3/month);
- Support training and documentation on internal tools and EHR-related tasks;
- Ensure infrastructure complies with HIPAA, GDPR, and iRhythm security protocols;
- Collaborate with iRhythm’s DevOps, IT Security, and Engineering stakeholders;
- Contribute to the successful migration from legacy tools (e.g., Bamboo, Codefresh, Bitbucket) to GitLab.

MUST HAVES

- 6+ years of experience in SRE, DevOps, or infrastructure roles;
- Experience leading distributed engineering or support teams;
- Deep knowledge of AWS, Terraform, GitLab, Kubernetes, Docker;
- Experience with VPN tunnels, SFTP setup, and cloud-based networking;
- Strong incident management and observability experience;
- Excellent communication skills and ability to coordinate across time zones;
- Familiarity working in compliance-heavy environments (HIPAA, GDPR);
- Ability to train, mentor, and support junior team members;
- Experience in driving process improvement and automation;
- Work a Panama schedule with 8-hour daily shifts and participate in on-call duties 2–3 days per week, including every other weekend;
- Upper-Intermediate English level.

NICE TO HAVES

- Experience with Mirth and IRIS EHR systems;
- Familiarity with Bitbucket, Codefresh, and Ansible;
- Previous involvement in healthcare or medical device environments;
- Understanding of high-availability infrastructure patterns.

THE BENEFITS OF JOINING US

- Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.

- Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.

- A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.

- Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.


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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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