Site Reliability Engineer (Senior/Lead) ID35136

AgileEngine; Buenos Aires; Teletrabalho; USD 100.000 - 130.000; Tempo integral

Resumo da oferta

A leading software development company is seeking a Senior/Lead Site Reliability Engineer to lead a distributed team. This role involves overseeing infrastructure automation, incident management, and ensuring compliance with security protocols. The ideal candidate will have extensive experience in SRE and a strong background in AWS and DevOps practices. Join a dynamic team and work on exciting projects for top-tier clients.

Serviços

Professional growth through mentorship

Competitive USD-based compensation

Budgets for education and fitness

Flexible schedule with remote work options

Qualificações

• 6+ years of experience in SRE, DevOps, or infrastructure roles.
• Experience leading distributed engineering or support teams.
• Upper-Intermediate English level.

Responsabilidades

• Lead and mentor a team of SREs across multiple regions.
• Drive production support practices and incident resolution.
• Design and improve CI/CD pipelines in GitLab.

Conhecimentos

Leadership

Incident Management

Communication

Ferramentas

AWS

Terraform

GitLab

Kubernetes

Docker

Descrição da oferta de emprego

Site Reliability Engineer (Senior/Lead) ID35136

Join to apply for the Site Reliability Engineer (Senior/Lead) ID35136 role at AgileEngine.

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you enjoy a challenging environment working with top talent and are encouraged to learn and experiment daily, this is the place for you!

Responsibilities

• Lead and mentor a team of SREs across India, LATAM, and Europe.
• Drive production support practices and lead incident resolution efforts.
• Act as the technical point of contact for cross-regional alignment and team cohesion.
• Oversee infrastructure as code and automation efforts using Terraform.
• Design and improve CI/CD pipelines in GitLab to support efficient delivery.
• Manage containerized environments with Docker and Kubernetes.
• Own observability strategy using tools like New Relic, Wavefront, or similar.
• Coordinate VPN tunneling and SFTP setup to support EHR integrations.
• Provide technical guidance on customer interactions for issue resolution (2–3/month).
• Support training and documentation on internal tools and EHR-related tasks.
• Ensure infrastructure compliance with HIPAA, GDPR, and iRhythm security protocols.
• Collaborate with DevOps, IT Security, and Engineering stakeholders.
• Contribute to migrating from legacy tools (e.g., Bamboo, Codefresh, Bitbucket) to GitLab.

Must Haves

• 6+ years of experience in SRE, DevOps, or infrastructure roles.
• Experience leading distributed engineering or support teams.
• Deep knowledge of AWS, Terraform, GitLab, Kubernetes, Docker.
• Experience with VPN tunnels, SFTP setup, and cloud networking.
• Strong incident management and observability skills.
• Excellent communication skills and ability to coordinate across time zones.
• Familiarity with compliance-heavy environments (HIPAA, GDPR).
• Ability to mentor junior team members.
• Experience driving process improvement and automation.
• Work a Panama schedule with 8-hour shifts and participate in on-call duties 2–3 days/week, including every other weekend.
• Upper-Intermediate English level.

Nice to Haves

• Experience with Mirth and IRIS EHR systems.
• Familiarity with Bitbucket, Codefresh, and Ansible.
• Experience in healthcare or medical device environments.
• Understanding of high-availability infrastructure patterns.

Benefits

• Professional growth through mentorship, TechTalks, and growth roadmaps.
• Competitive USD-based compensation and budgets for education, fitness, and team activities.
• Exciting projects with modern solutions for top-tier clients including Fortune 500 companies.
• Flexible schedule with options for remote work and office presence.

Your application process continues via email and registration on our Applicant Site. Incomplete registration will terminate your application.