Site Reliability Engineer (Senior/Lead) ID35136

AgileEngine; Campinas; Teletrabalho; USD 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading company in software solutions seeks a Senior/Lead Site Reliability Engineer to lead teams across regions, improve CI/CD pipelines, and ensure compliance with security protocols. Ideal candidates will have extensive SRE experience and strong communication skills. Enjoy a flexible work environment and opportunities for professional growth.

Serviços

Professional growth through mentorship

Competitive USD-based compensation

Flexible work schedule

Qualificações

• 6+ years in SRE, DevOps, or infrastructure roles.
• Experience leading distributed engineering/support teams.
• Upper-Intermediate English proficiency.

Responsabilidades

• Lead and mentor a team of SREs across multiple regions.
• Drive production support practices and incident resolution.
• Ensure infrastructure compliance with HIPAA and GDPR.

Conhecimentos

Leadership

Incident Management

Communication

Ferramentas

AWS

Terraform

GitLab

Kubernetes

Docker

Descrição da oferta de emprego

Site Reliability Engineer (Senior/Lead) ID35136

Join to apply for the Site Reliability Engineer (Senior/Lead) ID35136 role at AgileEngine.

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you enjoy a challenging environment working with top talent and are encouraged to learn and experiment daily, this is the place for you!

Responsibilities

1. Lead and mentor a team of SREs across India, LATAM, and Europe.
2. Drive production support practices and incident resolution efforts.
3. Act as the technical point of contact for cross-regional team cohesion and alignment.
4. Oversee infrastructure as code and automation efforts using Terraform.
5. Design and improve CI/CD pipelines in GitLab for efficient delivery.
6. Manage containerized environments with Docker and Kubernetes.
7. Own observability strategy using tools like New Relic, Wavefront, or similar.
8. Coordinate VPN tunneling and SFTP setup for EHR integrations.
9. Provide technical guidance during customer issue resolutions (2–3/month).
10. Support training and documentation on internal tools and EHR-related tasks.
11. Ensure infrastructure compliance with HIPAA, GDPR, and security protocols.
12. Collaborate with DevOps, IT Security, and Engineering teams.
13. Contribute to migration efforts from legacy tools to GitLab.

Minimum Qualifications

• 6+ years in SRE, DevOps, or infrastructure roles.
• Experience leading distributed engineering/support teams.
• Deep knowledge of AWS, Terraform, GitLab, Kubernetes, Docker.
• Experience with VPN tunnels, SFTP, and cloud networking.
• Strong incident management and observability skills.
• Excellent communication skills across time zones.
• Familiarity with HIPAA, GDPR compliance environments.
• Ability to mentor junior team members and drive automation.
• Willingness to work Panama schedule with on-call duties 2–3 days/week, including weekends.
• Upper-Intermediate English proficiency.

Preferred Skills

• Experience with Mirth and IRIS EHR systems.
• Familiarity with Bitbucket, Codefresh, Ansible.
• Healthcare or medical device environment experience.
• Knowledge of high-availability infrastructure patterns.

Benefits

• Professional growth through mentorship, TechTalks, personal development plans.
• Competitive USD-based compensation, with budgets for education, fitness, and team activities.
• Work on innovative projects with top-tier clients, including Fortune 500 companies.
• Flexible work schedule with options for remote or in-office work for better work-life balance.

Your application process continues via email and our Applicant Site. Please complete your registration to proceed.