Shop Assistant / Cashier - Clicks Tugela Ferry

Clicks Group Limited

Natal

On-site

BRL 28,000 - 45,000

Full time

14 days+

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Job summary

Clicks Group in Natal, Brazil is seeking a store associate to support POS operations, merchandising, and promotions. You will enrol clubcard members, inform customers about promotions, and deliver friendly, professional service to enhance the in-store experience.

Responsibilities include accurate cash handling, stock and housekeeping duties, and maintaining product knowledge to assist customers effectively.

Qualifications

Retail/FMCG background and understanding of merchandising and promotions principles.
Basic maths calculations.
Understanding of stock management procedures.
Knowledge of customer service excellence

Responsibilities

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment, including clubcard rewards.
To ensure the safe handling of cash at all times.
To promote the Clicks' clubcard and enroll new members to meet targets.
To make customers aware of promotions to positively affect sales.
To deliver superior customer service as a brand ambassador.

Skills

Planning and organising

Problem-solving

Customer orientation

Relating and networking

Following instructions

Delivering results

Working with people

Persuading and influencing

Coping with pressures

Education

Grade 12 Maths

Grade 12 English

Job description

Listing reference: click_026194

Listing status: Online

Apply by: 1 September 2026

Position summary

Industry: FMCG & Supply Management

Job category: Retail Operations

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Skills: