Senior People Operations Associate

Jobtailor; São Paulo; Presencial; BRL 120 000 - 180 000; Tempo integral

Resumo da oferta

Jobtailor is seeking a Senior People Operations & Payroll professional to manage day-to-day operations across Brazil, Mexico, Argentina, and the USA. You will ensure employee data accuracy, coordinate payroll inputs, and collaborate with external payroll providers and internal Accounting and Treasury teams.

You will own payroll and people-related reporting for Finance, administer benefits, support onboarding and offboarding, and prepare employment contracts while maintaining confidentiality.

Qualificações

• 5+ years experience in People Operations and Payroll.
• Hands-on Brazil payroll management experience.
• Experience across Americas markets is a plus.
• Strong English communication skills.

Responsabilidades

• Manage day-to-day People Operations across Brazil, Mexico, Argentina, and the USA.
• Ensure employee data, documentation, and processes are accurate, current, and delivered by required deadlines.
• Prepare and coordinate monthly payroll inputs, including salary changes, bonuses, benefits, absences, and other employee changes.
• Work with external payroll providers and internal Accounting and Treasury teams.
• Own payroll and people-related reporting for Finance, supporting financial planning, reporting, and reconciliation.
• Manage employee benefits administration and respond to payroll, benefits, policy, contract, personal data, and People Operations queries.
• Support onboarding, internal transfers, employment changes, and offboarding.
• Prepare employment contracts, letters, and other People documentation while maintaining accuracy and confidentiality.
• Improve, simplify, and automate People Operations processes using AI and other technology where appropriate.
• Contribute to regional and global People projects.
• Maintain processes, controls, and documentation supporting data integrity, compliance, and operational efficiency.
• Support internal and external audits and respond to audit requests.
• Collaborate with People Partners, Talent Acquisition, Finance, Legal, and other teams on employee and People-related matters.
• Contribute to global initiatives and share best practices across the People team.

Conhecimentos

People Operations Management

Payroll Administration

English Communication

Attention to Detail

Process Improvement

Cross-country Coordination

Ferramentas

Payroll Software

AI for Process Automation

Data Integrity Tools

Descrição da oferta de emprego

• Manage day-to-day People Operations across Brazil, Mexico, Argentina, and the USA
• Ensure employee data, documentation, and processes are accurate, current, and delivered by required deadlines
• Prepare and coordinate monthly payroll inputs, including salary changes, bonuses, benefits, absences, and other employee changes
• Work with external payroll providers and internal Accounting and Treasury teams
• Own payroll and people-related reporting for Finance, supporting financial planning, reporting, and reconciliation
• Manage employee benefits administration and respond to payroll, benefits, policy, contract, personal data, and People Operations queries
• Support onboarding, internal transfers, employment changes, and offboarding
• Prepare employment contracts, letters, and other People documentation while maintaining accuracy and confidentiality
• Improve, simplify, and automate People Operations processes using AI and other technology where appropriate
• Contribute to regional and global People projects
• Maintain processes, controls, and documentation supporting data integrity, compliance, and operational efficiency
• Support internal and external audits and respond to audit requests
• Collaborate with People Partners, Talent Acquisition, Finance, Legal, and other teams on employee and People-related matters
• Contribute to global initiatives and share best practices across the People team

Requirements

• 5+ years experience in People Operations and Payroll
• Hands-on experience managing Brazil payroll, including preparing payroll inputs, reviewing calculations, and working with payroll providers
• Experience managing or supporting payroll across other Americas markets, particularly Mexico, Argentina, or the USA, is a plus
• Experience with benefits administration and the full employee lifecycle, including onboarding, changes, and offboarding
• Strong English communication skills
• Confidence working with colleagues and stakeholders across different countries and levels of seniority
• Strong attention to detail and a methodical approach to data, problem-solving, and deadlines
• Collaborative and proactive approach
• Ability to build trusted relationships, work independently, and identify process improvements
• Ability to manage competing priorities and work under pressure

Core Competencies

Demonstrates expertise in People Operations and Payroll management across multiple countries, with a strong focus on data accuracy, compliance, and process improvement. Proficient in benefits administration and the full employee lifecycle, ensuring effective collaboration with various stakeholders.

Highest-signal resume keywords

• People Operations Management
• Payroll Administration
• Benefits Administration
• Employee Lifecycle Management
• Strong English Communication

Hard Skills

• Payroll Management
• Employee Benefits Administration
• Data Integrity Management
• Process Improvement
• Compliance Management

Soft Skills

• Attention to Detail
• Collaborative Approach
• Proactive Problem-Solving
• Relationship Building
• Ability to Work Under Pressure

Industry Keywords

• People Operations
• Employee Onboarding
• Internal Transfers
• Offboarding
• Audit Support

Tools & Technologies

• Payroll Software
• AI Technology for Process Automation