Senior IT Manager – Digital Transformation & AI
MCI CONSULTING PTE. LTD.
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Benefits offered by this job
Job summary
MCI Consulting Pte. Ltd. seeks a senior IT leader to shape the company’s IT strategy, governance and digital transformation roadmap from Singapore. You will guide investment priorities across SAP, AI, automation, BI and cybersecurity to enable business growth.
You will partner with Finance, Commercial, Procurement, Warehouse and Operations to optimise SAP workflows, lead technology projects, manage vendors and budgets, and implement scalable data analytics while ensuring security and resilience.
Qualifications
- Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering or a related discipline.
- Approximately 10 years or more of relevant IT experience, including significant IT leadership experience.
- Strong hands-on experience with SAP, including implementation, optimisation and integration.
- Proven experience leading digital transformation and cross-functional technology projects.
- Practical experience with AI, automation, business intelligence and data analytics.
- Strong knowledge of IT infrastructure, cloud services, networks, cybersecurity, backups and disaster recovery.
- Experience managing IT projects, technology vendors, contracts and budgets.
- Experience in food manufacturing, FMCG, supply chain, logistics, warehousing or distribution advantageous.
Responsibilities
- Develop and execute the Company's IT strategy, technology roadmap and investment priorities in alignment with business objectives.
- Advise Management on technology opportunities, IT risks, system capabilities and future technology requirements.
- Establish effective IT policies, governance frameworks, standards and controls.
- Review existing systems and processes and recommend improvements, replacements or new investments.
- Lead digital transformation initiatives across the organisation.
- Identify and implement AI, automation and workflow solutions to improve productivity and efficiency.
- Identify manual or duplicated processes and drive digitisation, integration and automation.
- Evaluate emerging technologies and recommend solutions based on value, security and scalability.
- Drive user adoption, change management and training for new technology initiatives.
- Measure benefits of digital initiatives, including productivity gains and cost savings.
- Provide leadership and oversight of the SAP environment and core enterprise applications.
- Lead SAP implementation, optimisation, integration, upgrades and improvements.
- Collaborate with Finance, Commercial, Procurement, Warehouse, Logistics and Operations to optimise SAP workflows.
- Maximise SAP functionality while reducing manual processes and data entry.
- Manage system integrations and ensure reliable data flow between business applications.
- Lead development of BI, dashboards, reporting and data analytics capabilities.
- Partner with business teams to establish KPIs and reporting requirements.
- Improve data accuracy, accessibility and governance.
- Develop automated reporting and data integration solutions.
- Explore AI and analytics applications for forecasting and trend analysis.
- Oversee IT infrastructure, networks, servers, cloud services and cybersecurity.
- Ensure IT systems are secure, reliable and available.
- Maintain cybersecurity controls including access management and backups.
- Monitor cybersecurity risks and coordinate incident response and remediation.
- Maintain disaster recovery and business continuity plans.
- Manage IT assets, licences and lifecycles.
- Lead IT projects from requirements gathering through delivery and post-implementation review.
- Establish project scope, timelines, budgets and risks.
- Manage IT vendors, consultants and partners.
- Evaluate technology solutions on functionality, security and TCO.
- Prepare and manage annual IT budgets.
- Identify opportunities to optimise IT expenditure without compromising service.
Skills
Education
Tools
Job description
Working Hours: Monday – Friday, 8:30am – 5:45pm
Saturday: Alternate Saturday, 8:30am – 12:30pm
Location: Senoko Drive, Singapore
Reports To: Managing Director
1-month AWS
Variable performance bonus
21 days annual leave
Corporate medical benefits
Group Personal Accident insurance coverage
Staff purchase scheme
Opportunity to shape the company's IT strategy and digital transformation roadmap
Lead initiatives across SAP, AI, automation, business intelligence and cybersecurity
IT Strategy & Governance
Develop and execute the Company's IT strategy, technology roadmap and investment priorities in alignment with business objectives.
Advise Management on technology opportunities, IT risks, system capabilities and future technology requirements.
Establish effective IT policies, governance frameworks, standards and controls.
Review existing systems and processes and recommend improvements, replacements or new investments.
Digital Transformation, AI & Automation
Lead digital transformation initiatives across the organisation.
Identify and implement practical AI, automation and workflow solutions to improve productivity and operational efficiency.
Identify manual or duplicated processes and drive opportunities for digitisation, integration and automation.
Evaluate emerging technologies and recommend solutions based on business value, security and scalability.
Drive user adoption, change management and training for new technology initiatives.
Measure the benefits of digital initiatives, including productivity gains, cost savings and process improvements.
SAP & Enterprise Systems
Provide leadership and oversight of the Company's SAP environment and core enterprise applications.
Lead SAP implementation, optimisation, integration, upgrades and continuous improvement initiatives.
Work closely with Finance, Commercial, Procurement, Warehouse, Logistics and Operations teams to optimise SAP workflows.
Maximise SAP functionality while reducing manual processes and duplicate data entry.
Manage system integrations and ensure reliable and controlled data flow between business applications.
Business Intelligence & Data
Lead the development of business intelligence, dashboards, management reporting and data analytics capabilities.
Partner with business teams to establish relevant KPIs and reporting requirements.
Improve data accuracy, consistency, accessibility and governance.
Develop automated reporting and data integration solutions.
Explore AI and analytics applications for forecasting, trend analysis and exception reporting.
Infrastructure, Cybersecurity & Business Continuity
Oversee IT infrastructure, networks, servers, cloud services, communications systems, hardware and software.
Ensure IT systems are secure, reliable and available to support business operations.
Develop and maintain cybersecurity controls covering access management, endpoint protection, network security, data protection, backups and patching.
Monitor cybersecurity risks and coordinate incident response and remediation.
Maintain disaster recovery, backup and IT business continuity plans.
Manage IT assets, software licences and technology lifecycles.
Projects, Vendors & Budget
Lead IT projects from requirements gathering through implementation, testing, training and post-implementation review.
Establish project scope, timelines, budgets, risks and success measures.
Manage IT vendors, consultants, software providers and technology partners.
Evaluate technology solutions based on functionality, integration, security, scalability and total cost.
Prepare and manage annual IT operating and capital expenditure budgets.
Identify opportunities to optimise IT expenditure without compromising service quality or security.
Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering or a related discipline.
Approximately 10 years or more of relevant IT experience, including significant experience in IT leadership or senior IT management.
Strong hands-on experience with SAP, including implementation, optimisation, integration and business process improvement.
Proven experience leading digital transformation and cross-functional technology projects.
Practical experience with AI, automation, business intelligence and data analytics.
Strong knowledge of IT infrastructure, cloud services, networks, cybersecurity, backup and disaster recovery.
Experience managing IT projects, technology vendors, contracts and budgets.
Experience in food manufacturing, FMCG, supply chain, logistics, warehousing or distribution will be advantageous.
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