Senior Collections Specialist

Toshiba Global Commerce Solutions; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Toshiba Global Commerce Solutions is seeking a mid-senior level finance professional to manage collections and resolution activities for a customer portfolio. The role involves collecting overdue invoices, resolving disputes, and ensuring timely payments. Candidates should possess strong interpersonal and analytical skills, along with a relevant degree or equivalent experience.

Qualificações

• Bachelor’s degree or equivalent experience required.
• Experience in collections and billing procedures is essential.
• Strong organizational and communication skills in English.

Responsabilidades

• Manage collections and resolution activities for assigned customer portfolio.
• Collect on past due invoices and resolve customer disputes.
• Upload invoices into vendor portals and reduce accounts receivable delinquency.

Conhecimentos

Interpersonal skills

Analysis

Negotiation

Problem-solving

Organizational skills

Communication skills

Time management

Formação académica

Bachelor’s degree in Business Administration, Finance, or Accounting

1+ years of equivalent experience

Ferramentas

Oracle

Excel

Word

Descrição da oferta de emprego

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Responsibilities: Manage the collections and resolution activity of an assigned customer portfolio. Tasks include collecting on past due invoices, resolving customer disputes, uploading invoices into vendor portals, and reducing accounts receivable delinquency. The candidate must possess strong interpersonal skills, be able to build cross-functional relationships with internal and external customers, and demonstrate good analysis, negotiation, and problem-solving skills.

Areas of Expertise & Skills:

• Bachelor’s degree in Business Administration, Finance, Accounting, or 1+ years of equivalent experience.
• Experience in collections, billing procedures, and invoicing requirements.
• Ability to analyze and document cross-functional processes.
• Ability to build and foster strong relationships with customers and internal departments.
• Excellent organizational, verbal, and written communication skills in English.
• Effective time management skills to plan, prioritize, and organize to meet department objectives and monthly cash goals.
• Experience with Oracle or similar ERP systems is a plus.
• Proficiency in Excel and Word.

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Finance

Industries

• Retail and Accounting

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