Sales Professional – Customer Care

Baker Hughes; Campinas; Presencial; BRL 60.000 - 90.000; Jornada completa

Descripción de la vacante

Baker Hughes is seeking a Customer Care Specialist for the Campinas, Brazil area. The role focuses on preparing proposals/bids, negotiating contracts, and managing commercial risk within a predefined sales plan.

You will respond to quotes, coordinate responses, and handle order processing with planners and delivery dates. Ideal candidates will have English fluency, a relevant degree, and experience with Power BI and SAP; familiarity with local taxes and Spanish is a plus.

Formación

• Bachelor's degree from an accredited university or college (or a high school diploma).
• Proficiency in Microsoft Office applications.
• Local taxes knowledge (desired).
• Experience with Power BI (desired).
• Experience with SAP systems and processes (desired).
• Fluency in English, both written and verbal.
• Working knowledge of Spanish (desired).

Responsabilidades

• Responding to customer needs for quotes, coordinating response if a request is different from the standardized offers.
• Managing order processing with planners and delivery dates.
• Requesting local billing.
• Handling standardized products with pre-defined options.
• Contributing to predefined contracts and a framework of conditions and prices is set.
• Handling targeted clients.
• Discussing sales approach with manager.

Conocimientos

Communication skills

Interpersonal skills

Leadership skills

Independent work

Problem-solving

Educación

Bachelor's degree

High school diploma

Herramientas

Power BI

SAP

Microsoft Office

Descripción del empleo

Are you a highly motivated, creative individual and passionate about customer care services?

Would you like to be a part of successful team?

Join our team!

Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries. Our innovative technologies and services are taking energy forward! Making it safer, cleaner and more efficient for people and the planet.

Partner with the best

In this role, you will be responsible for preparing proposals/bids, contract negotiation and compliance with contract commitments and commercial risk assessment. Works on the basis of a predefined sales plan.

As a Customer Care Specialist, you will also be responsible for:

• Responding to customer needs for quotes, coordinating response if a request is different from the standardized offers.


• Managing order processing with planners and delivery dates.


• Requesting local billing.


• Handling standardized products with pre-defined options.


• Contributing to predefined contracts and a framework of conditions and prices is set;


• Handling targeted clients;


• Discussing sales approach with manager.

Fuel your passion!

To be successful in this role, you will need:

• Bachelor's degree from an accredited university or college (or a high school diploma).


• Proficiency in Microsoft Office applications.


• Local taxes knowledge (desired).


• Experience with Power BI (desired).


• Experience with SAP systems and processes (desired).


• Fluency in English, both written and verbal.


• Working knowledge of Spanish (desired)

Desired Characteristics:

• Strong oral and written communication skills.


• Strong interpersonal and leadership skills;


• Ability to work independently. Strong problem-solving skills.

Location:

Campinas, Brazil.

This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more

The Baker Hughes internal title for this role is: Sales Professional - Customer Care

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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