Sales Analyst

Toluna; São Paulo; Presencial; BRL 72 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare

Dental care

Life insurance

Meal voucher

Transportation voucher

TotalPass

Language class subsidy

Resumo da oferta

Toluna is a global market research leader seeking a Sales Analyst to support the commercial team from feasibility assessments and proposal development through project setup and billing coordination. You will ensure accurate scope, timelines and pricing, coordinate information, and maintain clear client communication to deliver a seamless experience.

The role requires a business-related degree, experience in market research or sales support, and fluent English.

Qualificações

• Bachelor's degree in business/related field, or in progress.
• Experience in market research or consumer insights preferred.
• Sales support and commercial administration experience preferred.
• Fluent English for client communications and trainings.
• Basic Spanish is a plus.

Responsabilidades

• Develop commercial proposals and pricing with scope and terms.
• Conduct feasibility assessments aligned to client needs.
• Prepare pricing calculations and manage work orders.
• Process bids and orders by established deadlines.
• Coordinate information gathering for proposals.
• Provide administrative support to the sales team.
• Maintain records in internal systems and databases.
• Support billing, project tracking, and docs.
• Ensure documentation complies with procedures.
• Maintain ongoing client communication through stages.
• Prospect and follow up to support business development.

Conhecimentos

Client communication

Relationship management

Organization

Attention to detail

Time management

Proactive attitude

Cross-functional collaboration

Formação académica

Bachelor's degree in business/related field

Ferramentas

Excel

PowerPoint

Outlook

Descrição da oferta de emprego

At Toluna, we keep the world’s biggest brands one step ahead of their markets, their competitors, and their customers. For 25+ years we’ve been a leader in consumer insights, and today we’re at the center of our industry’s biggest shift: the move to AI-powered research grounded in real human truth.

Brands come to us because we’ve solved a problem most of our industry is still wrestling with: how to move fast without losing trust in the answer. Speed comes from AI we’ve been developing in-house since 2019, always‑on platforms, and a 79M+ validated consumer community across 100+ countries.

Introduction:

The sales analyst is responsible for supporting the commercial team throughout the sales cycle, from feasibility assessments and proposal development to project setup, client communication, and billing coordination. This role requires strong organizational skills, attention to detail, excellent communication abilities, and the capacity to manage multiple priorities while ensuring a seamless experience for both clients and internal stakeholders.

Responsibilities:

• Develop commercial proposals ranging from simple to complex opportunities, ensuring accuracy of scope, timelines, pricing, and commercial terms.
• Conduct feasibility assessments aligned with client requirements and operational capabilities.
• Prepare project pricing calculations and create and manage work orders and other sales‑related documentation.
• Ensure bids, proposals, and orders are processed accurately and within established deadlines to avoid missed business opportunities.
• Coordinate internal and external information gathering required for proposal development and project setup.
• Provide administrative support to the sales team, enabling commercial leadership to focus on revenue‑generating activities.
• Maintain accurate and up‑to‑date records in internal systems and commercial databases.
• Support billing processes, project tracking activities, and commercial documentation.
• Ensure commercial documentation complies with internal procedures and client requirements.
• Maintain ongoing communication with clients throughout the proposal, project initiation, execution, and billing stages.
• Conduct prospecting and follow‑up client communications to support business development efforts and strengthen professional relationships.

Your Profile:

• Bachelor's degree completed or in progress in business administration, marketing, communications, economics, international relations, statistics, or a related field.
• Previous experience working for market research, consumer insights, or consumer panel companies preferred.
• Previous experience in sales support and commercial administration activities or positions preferred.
• Experience in client communication and relationship management.
• Experience preparing commercial proposals, quotations, and pricing documents.
• Professional fluency in English is mandatory and used daily for client communications, meetings, presentations, and training sessions.
• Basic Spanish is nice to have.
• Strong proficiency in Microsoft Office, particularly Excel, PowerPoint, and Outlook.
• Strong written and verbal business communication skills.
• High level of organization and attention to detail.
• Strong client-service orientation and ability to manage multiple priorities simultaneously.
• Effective time management skills with a strong commitment to deadlines and deliverables.
• Collaborative mindset with the ability to work effectively across cross-functional teams.
• Proactive attitude and sense of urgency.

Our Values:

• Acting with Ownership - Demonstrating individual accountability
• Bringing a forward mindset - Being action‑oriented, bold and entrepreneurial
• Collaborating with Curiosity - Exhibiting teamwork through togetherness
• Discussing openly, committing jointly - Sharing your views openly
• Embracing empathy - Being egoless & caring

What we Offer:

At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

Other Benefits:

Healthcare, dental care, life insurance, meal voucher, transportation voucher, TotalPass, and language class subsidy.

Join our global team. We welcome big thinking and reward great work.